Tireworks Tire Pros — Local services in Farwell

Update: I appreciate the response on Google but I did reach back out and was asked which rims I have. This is proof they aren’t taking care of it because they had to look it back up. I was also told it was back ordered but then they had no records of my offset??? I have all this via text so I have the proof necessary. I also don’t understand why I have to reach out to YOU when my name is right here and you have my number. I will give it one last try before beginning a reporting procedure.

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I think I most likely got there for a very non-traditional bad experience based on previous reviews. We were just unfortunate but that doesn't change all the wrongs this location did to us!

We brought our truck in for a flat tire. They patched the tire, said it was good to go. I drove about 1 mile when the tire was back to 10PSI and had to turn around and limp it back.

The second time they fixed the tire, the air held and we should have been good to go; however, they scratched my custom rims and they knew it was them but didn't tell me until we called them out and they said it was their machine that did it!

We then waited there until they ordered a replacement rim for the truck and they said they would call us. It has been 1 month and no call back so we looked into it and they said it was on backorder. 3 days later they contacted us again and said they don't even know which rims or offset it was - this means it was never ordered in the first place?

This is terrible business practices for any company but is unexpected from one so highly rated. Once I eventually get my rim replaced, I will...

My husband and I are both management in customer service. We don't lock our doors at either of our stores until exactly when we are suppose to. It was snowing last night, and I stopped in to tireworks to get some air at 5:57p.m. Billy, the manager, was outside locking the door. I asked if they were closed and he said yes. I told him I just needed a little air in one of my tires, and he proceeded to tell me they already dumped all their air. So that would mean they were ready to close early much sooner than just 3 minutes. If you have your hours posted on Google, then that's how long you should be open. If you run a tire shop during a snow storm, you should be open until you specified closing time so you can service the community and...

So my wife just wrote a review about her not able to get air last night due to tire works closing early and we were going to leave it at that. She's there now. She went at 7:40am and the lights were off. She went and put gas and came back and said the man inside treated her as if she were an inconvenience. She works 45 minutes away and needs good tire pressure to get the safely. I bought my tires, all 4, at tireworks in Farwell. I already have a 1 star review for the one in Hereford. We were planning to put new tires on her 2019 equinox right here in Farwell, but I believe we will be going elsewhere...