This small family business has superb customer support when it comes to purchasing furniture from them. My spouse and I bought a bedroom set from them that was actually shipped from over seas. They delivered it, set it up and told us how to care for it That was over 20 years ago and we still have it.. Last fall (2024) we bought two recliners and a couch from them (all of their furniture is not only beautiful, but made of real wood and built to last). I had them to recover the recliner I purchased to match the color of the one my spouse got. Again, I was very impressed with the results! However, after delivery, I experience a couple of issues with the recliner. The owner came out, examined the issues, and had them fixed expeditiously - each time. Talk about a happy camper, I am truly thankful for the customer service skills and friendliness when shopping at Norman’s, and very grateful for their committed follow up support!!! I would encourage anyone looking for high quality and beautiful furniture to shop at Norman’s first - you too will be grateful for their friendly and cheerful assistance, and dedication to their customers beyond the purchase of their furniture! They stand by what they sell...
Read moreWhen my wife and I decided to replace all of our living room furniture we were lucky enough to hear about Norman's Furniture. We took photos of our current living room along with measurements to Chris H. (Norman's Design Consultant). The store had a wide selection of furniture in stock, but with Chris's help we decided to order some custom pieces. The furniture arrived well within the 60-75 days Chris had told us it would. The furniture and lighting Chris had helped us pick out looked GREAT in our home! The two men who delivered the furniture went very much above and beyond with their service also (sorry, I don't remember their names)! My wife and I both have a new "go to" place for all of our future furniture needs! Excellent service--Excellent selections and...
Read moreIt was pure luck that we stopped here, or maybe it was fate, either way we are very happy we did. We just moved here, got rid of all our large furniture and needed a couch and had a difficult time finding anyone to deliver to our part of rural Fayetteville. A nice young gentleman by the name of Chris helped us and eventually showed us a sectional couch that my wife actually said she's wanted even before movin out here. We were sold on it and a nice ottoman as well. Got to meet the owners and had a wonderful conversation with all. We left happy and looking forwarding to returning to that beautiful part of Fayetteville soon. My wife, happy because she has her couch and her back will be better and myself, happy because...
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