Advance Auto Parts — Local services in Flomaton

It was really a good experience. I needed a new battery, I already knew the old one was bad so I didn't need the one hour load test. I drove my car to the store. They took out my old battery and installed the new one in under 10 minutes. They only reason why I didn't give 5* is because of the man that installed the battery. He was rude. He never said one word to me and it appeared that he was giving me dirty looks but he really had a sour face so maybe it was just that. When he was done he closed my hood, turned around pushing his little parts cart and went inside. No eye contact, no thanks, no head nod just nothing. It was definitely an uncomfortable situation. But with all that said my car has been...

Usually a good place to get parts since they are near by. Staff is always helpful and friendly. I usually try to deal with the guy that drives the white f150 4x4. He is always very helpful and always has a good attitude. Today was a very different experience. I had to exchange a defective part that was less than 3 weeks old and the older heavy set lady I had to deal with was very unpleasant to deal with. She acted like it was a huge inconvenience to exchange the part and she literally threw the new part on the counter and tossed my receipt at me and said have a nice day with a very annoyed attitude. She needs to learn to check her attitude at the door and leave whatever her problem...

I haven't had any problems with him. When I go in I pretty much know who's the most experience Rep. on duty. For those not mechanically inclined. It's always good to get both reps in on your decision so you can make a decent one. If they both are in agreement then you'll feel more comfortable. Always remember, the only stupid question is the question you don't ask. Especially, when it comes to your hard earned money! Special note: it's also good to call more than one auto parts store for competitive pricing to save you some time and aggravation. Take care of that car and it'll take care of you....