I walked into the store at almost closing time after being all over town looking for bedroom furniture and beitrared like I was buying a car I was frustrated and on the home I saw Sims furniture and turned in the parking lot dreading to go thru the car salesman routine I walked in and was greeted promptly by Karen. She was very nice and actually listened to what I needed and showed me different options in my price range and offered other alternatives. She actually listened to me and was patient with me. I did not feel rushed. She told me about financing options and just let me look and take my time. I told her I would be back tomorrow and stopped in today and was greeted by Ty and told her I had talked to Karen about bedroom furniture and wanted to look at a certain bed. Ty took her time with me just like Karen and offered all options and financing and I knew then what I needed and made my choice. All the financing choices were great. I am a happy customer. Thanks...
Read moreSims Furniture has an excellent service team. They provide you with whatever your needing for your home.
They have major name brands from appliances to furnitue and in-between. If you don't see what you're looking for on there huge service floor, they also have catalogs you can order from.
Nowadays, it's difficult to find a furniture store that knows their own products, like they do You don't see this anymore in major retail outlets.
Sims has been operating since 1927. Yes, you heard that right! The reason they are still here, is because of there excellent customer service to their family (You, us).
I've been a customer since 2010. I go to Sims, because they go above and beyond for me and I appreciate it immensely.
Thanks Rodney to you and your team in Florence Ky for providing excellent...
Read moreWhat a Great Pleasure!!! I walk in looking for a couch... how hard could that be? Right? Turns put, due to there fabulous selction it was definitely hard, even had to go home to think about out of the ones I loved... which one was going to be the best. Returning for my purchase, I then decided to get an area rug... after pulling up rugs from other display setups, cause we know we have to see which one looks best with my new couch section... It was Perfect!! The staff was a joy to interact with and in the end... which i can say is only the beginning because I will be a retuning customer) they made sure my purchase qas what I wanted, it wasn't about making the sale. Very Genuine. You don't get the wonderful Selection or the Admiral Smiles just anywhere. Faith Workman!!! You are an AmZing joy...
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