PCS Wireless Inc — Local services in Florham Park

For context, I am a brick and mortar store owner who specializes in sales, repairs and upgrades of Apple products. I spoke with their sales guy Eddie who was like a quick talking car salesman the first time we ever had a conversation. He was enthusiastic and gave a brief breakdown of who PCS Wireless is as a company and what they do and what they could offer me. Upon reading the reviews here on Google I had many reasonable questions on how the operations were improved as there are many negative reports of orders being incorrect. I never got a response to those questions. Additionally their "wholesale pricing" was mostly equivalent to the retail cost of my items. I've been solicited multiple times after this encounter by Eddie and he is calling as if it's the first time he's ever spoke to me. I politely answered one day and told him I was not interested and hung up. I received yet another call and voicemail from him today. Blocked on two lines of communication now, let's see if he'll stop harassing me. Steer...

Lots of negative reviews so I was very anxious about the trade in value I'd get after purchasing a Pixel 7 Pro. Additionally I sent the phone late according to PCS' own terms but within the timescale Google had advised in an email so was concerned how that would pan out as the estimates had gone down since.

I've just been issued a credit of £205 which is higher than the estimate I'd initially had (I'd said the phone had a cracked screen just in case, the phone itself was mint) so they've actually accurately assessed it and revised up. All in all very happy.

Doesn't excuse the other negative reviews or discredit those but definitely feels like a case of more bad experiences being shared and those who receive accurate valuations won't bother posting about them.

TL;DR exercise caution but from HUKD comments and my own experience,...

this company sucks, we have been dealing with them more than half a year, and the biggest order we gave them was more than 1 million US dollar, and they kept making mistakes, and shipped us wrong items, such as if we bought iPhone 4s unlocked one, and they shipped us locked one. we order the iphone 4s, they shipped you iPhone 4. When we went back to solve the solution， their sale's person never called us back and never offer us the solution. and he kept saying, it is allowed to have 10% defective rate. they never shipped us what we paid for, it is wrong item, not defective parts. I can not believe they keep saying they are the no 1 company doing this business in the USA but they are cheating on the products all the time, we forgive them many times, but it did not work. We will keep looking for the legal way to...