It was a blessing that I found out about these guys. I had a computer that was a couple years old and was driving me nuts because of how slow it ran- often times programs shut down and I would have to restart. It was really bumming me out.
Then I got a job where I needed to have my own laptop and it needed to be a lot faster than the one I currently had, and so my first instinct was, "go to Best Buy". I wanted to spend $600 max. So I go to Best Buy and try every computer they had and the closest thing I found to be even remotely fast enough was in the $1000+ range and even then it really was NOT impressive.
My wife heard about Drop Zone and knew that they sold refurbished Dell business grade laptops... OMG, I had never used a computer that fast. They told me it had a Solid State drive and that I would never go back to a mechanical hard drive. Sure they are used, but for the price (I believe it was a little less than my budgeted amount), you just can not go wrong.
On top of all that Jeff and Steve are great guys and are a pleasure to do business with. They stick behind their products and have replacement parts and are always very helpful. I...
Read moreAbsolutely incredible customer service from Drop Zone! My computer kept shutting off, I'm somewhat tech-savvy so I had suspected it was due to an issue with the main fan for the processor and I was dreading the prognosis (let alone the possibility of losing all of my data ) So, I called Drop Zone at noon, dropped my computer off at 4pm, they had diagnosed AND FIXED the issue by 545p SAME DAY SERVICE!!!! Turns out a small piece of metal (from interior case clips) had become loose and lodged into the fan preventing it from spinning. I was only charged my deposit for diagnosing AND they taped the metal pieces to my receipt (very thorough). They even cleaned the inside and outside of my laptop while they had it apart. They were extremely professional and genuinely focused on consumer satisfaction. I highly recommend that you visit Drop Zone (even if only for diagnosis) before you assume your computer is beyond repair. I'm a former employee of one of the largest tech companies in the world and I can say, without a doubt, that Drop Zone is extremely knowledgeable, efficient and all around class act -...
Read moreI'm not tech savvy whatsoever and when my laptop started making this horrible buzzing sound, I knew I needed immediate service. I work on my laptop full-time from home and I was panicking. I'm fairly new to the area and I didn't know where to turn for computer repair. I researched and found Drop Zone through Google reviews. With their great ratings they seemed like the best choice, and I needed this to go quickly and smoothly. The experience was better than I expected! Not only did they repair my laptop on an urgent basis but they were so knowledgeable, communicative, efficient and kind. 12/10 would return for any computer issues in the future. They...
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