Krail Jewelry Store Inc — Local services in Fond du Lac

raig - the owner, is an artist - i have quite a few loose opals and he's set them all for me in both rings and pendants if uou'te not familiar with the importance of how an opal is set .......it can come out looking blah if not set at the proper angleor it canshow all the beauty of the fire within the gem, and Craig never fails to set my opals to display as much fire as they have within ! in addition to the great work he does....he's also very fair with his pricingHe's probably the most reasonable jeweler you'll ever find as well as being one of the best! he's also repaired several chiming clocks for me and has the most brilliant diamondswith xquite clarity available I've been going to him for over ten years and not even once have I been been unhappy with the quality of his service Iwouldn't go to anyone - or anywhere else. The ladies in this shop are extremely nice and helpful, too. I can't say enough good things about...

heard good things about this place, thought i'd try it. brought a ring in for repair and thought i was clear when saying i wanted the ring fixed right and that cost was not the issue, well when i got the ring back it looked just as bad as when i brought it in and there was also some other damage to another prong that wasnt there before. when i confronted him, he said he never touched the other side... now when you fix a ring, how can you not 'touch' the other side. even if you didnt wreck it, wouldnt you think you'd at least call the customer and say you found further damage or were you wearing blinders when you fixed it. nonetheless, he took none of the blame and now i have to go to a 'real' jeweler to get...

I will never go to another jeweler again. They completely won my business. I took my ring in for some minor repairs and they went above and beyond. There was some damage from moving on the back of the band. When it was returned to me you could barely even see it plus the replaced stones that were just loose. The staff is wonderful and attentive. They even called me with a price estimate before they did the work. I can't recommended...