I would give these guys SIX stars out of five if I could! We were passing thru town in our RV, and stopped at the post office to mail a letter. Came out and saw my tire nearly flat. River Valley was what came up when I searched Maps for "Tire Service" and when I called, Stan offered to come inflate it to see if it could hold air for the 2 blocks drive to his shop (so as to not damage the tire in case it was still good). Which his son Wendell did.
At the shop, Stan found the tire WAS already too badly damaged. He had a tire that was the same size, but rather than just make a sale, he was honest that an RV really needed a heavier-duty tire; which he did not have, and would take til morning to get. He offered to patch the bad tire anyway just so it would hold air, and swap it with the spare, so we could get on down the road. After he had DONE that work, we determined we could stay the night in town, and that we really would rather have the new tire, and so I asked him to go ahead and get it.
Meanwhile, he also got out our spare, which had no air and had dust in the bead and a rotten valve stem. He cleaned the bead so it would hold, and remounted it with a new valve stem.
Before the flat tire, it had been our plan to get to Socorro and look for a laundromat to do our wash that afternoon. But here at their tire shop, they have a laundromat next door on the same property! So we just did our laundry there that afternoon, and the whole event didn't mess up our scheduled trip at all! The next morning he replaced the bad tire.
AND HE CHARGED us no more for the tire than we would have paid at home, charged ONLY for the service of replacing it, and not for any of the extras that he provided, and the ENTIRE EXPERIENCE was what people SHOULD give when doing business, that so few people ever do anymore.
Again, if I could give them SIX stars out of five, I...
   Read moreThese guys are amazing!!! If I can give them 10 stars I would! My truck driver was driving out to Texas with a reefer load when suddenly the truck started over heating. Upon inspection he found that the serpentine belt had completely torn apart into pieces. Unfortunately we didn’t have an extra one so we immediately found this shop located just 15 mins away from our drivers location and thank god we found an honest hard working and willing to go the extra mile to help us get back on the road! River valley is a family ran business led by Stan and I believe his son Wendell. They’re a force to be reckoning with the two and are committed to providing a professional quality service for folks like us. Wendell didn’t allow the fact of driving 120 miles round trip stop him from being able to help us get back in the road. He was super helpful and even gave us a jump after getting the job done since our battery died out due to us having our emergency lights on for hours meanwhile we waited for Wendell to get back with the parts needed. God bless this business and may they continue to excel in what they do! Thanks fellas!...
   Read moreWe needed to travel for a family emergency. We stopped in Ft Sumner for a stretch break and our vehicle would not restart. I walked the couple of blocks to River Valley Services and explained what had happened. Dalen (sp?) Went with me to my car and quickly diagnosed a bad starter. When he learned about our family emergency, he bent over backwards to make special accommodations to ensure a replacement starter was found and delivered from a neighboring town same day. He got it installed in very short order and we were back on the road! We felt the price was very reasonable, as well. Bottom line: Great people, Great service, Great...
   Read more