At the risk of sounding like a total Karen, I just had a horrible experience at the Walgreens Pharmacy and I am wondering if the pharmacist-Kyle- is super condescending to everyone, or just me? I'll spare the boring details, but I was attempting to pick up a $350 vial of insulin in which I had used a manufacture coupon for last month- and they sent me to Needham, as Foxboro said they had it in stock. I drove there and they only had 2/3 per the coupon. Today I went to see if I could get the last one sent to Foxboro, and Kyle was rude, condescending, nasty, and told me "no" and this was Needham's problem now. He also stated "I did you a favor by calling to see if another store had it- I could have not been nice and told you to wait 2 days until I could get it" and walked into the back. I am assuming it's his ignorance, but if that was the case, my 7 year old T1 diabetic daughter would be in the hospital- as she is a type 1 insulin dependent diabetic kid! The pharm tech also got very snarky- saying "I'll just drive to Needham to get it." (not the point as they no longer have it there- but again- ignorance I assume). I was overall horrified by the way they treat people there. This isn't my first interaction with that pharmacist where he has been super nasty. We have to use Walgreens due to our insurance, but it is SO disheartening to have an experience like that. Am I...
   Read moreMost employees are great, but recently found out there is a manager named Dave that not only stands around and reads magazines and is rude to customers, I found out he talks trash about the customers. Its nice to find out some managers don't care about the people that keep the store in business and give them a paycheck. I shop at this store 3-5 times a week. I will no longer be shopping here as long as he is still working here. I do not do business with a store that is gonna disrespect customers. He needs to be fired. I will now take my business to cvs and other stores. Even if that means paying more. Respect...
   Read moreI give them a zero the service is very bad they could. Not get my prescription right and the manager is very rude they ne some training in customer service training I will never buy or go in that store again and want say they where charged me a co pay too I went to cvs and I'm so happy I got my correct prescription and I didn't have a co pay I check with my insurance and I'm asking why walgreens charged me co pay band cvs told me I don't have co pay the service is not good ...
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