CORT Furniture Outlet — Local services in Franconia

As a person who works in the area and is always doing DIY projects, I had become a fairly regular browser at this location looking for ideas and inspiration. While doing so I had started a friendship with one of the sales associates. Maybe about two months ago, that associate left the location. I was unable to get their contact information before they left but had informed them that I would have something I would be looking to send to them. With this in mind, I went into Cort three times at this point, to just ask if there was a way to get what I was trying to send to them. Naturally, I know that companies can't hand out personal contact numbers, especially to customers. So when I went initially, I was told they weren't there that day. The second time, the employee that answered is the person who I assumed took my friend's place and he confirmed that they were no longer working there at all. This last instance just happened, where I was asking if there was a way that they could send the package I was looking to give my friend through the contact information they may have on file. What I was met with was a rude response along with a threat of having the police called on me. How me just wanting to give a gift to a friend I might not get a chance to see again warranted anything remotely close to this is beyond me. But this is how I view...

Really impressed with this store. I purchased a new office chair and a used side/desk chair. Good selection of commercial grade office chairs and furniture. Able to try the Aeron and Sayl chairs without the pressure of a Herman Miller showroom. They only had new available of the Aeron and several used Sayls.

I would definitely look around to get the best selection. The chairs of the same style/brand are all the same used price, regardless of condition. If you find something you like, look for the best version, that’s how I found the new one that I purchased. I would definitely not buy online as the condition of items was very mixed. Great prices on office chairs that are a step above what you would find at Office Depot (and even online) ~$200-500+ for a good used office chair, mine was $370 new. Keep in mind these are chairs that retail for $500-$1000+. They had some cheaper options, but not really in good condition.

14 day return policy, 90 day warranty on used and 1 year warranty on new items. They get new...

I contacted Cort on yesterday via phone and was greeted by a very professional, courteous and friendly voice who introduced himself as Rick. I told Rick I saw an ad for a martini bar and he let me know there was one in stock. I let him know that I would stop by the next day to purchase. I went in today and was pleasantly surprised to see the voice that was also friendly, courteous and professional was just the same in person! In a world today where customer service seems to be lacking in a lot of areas it was a pleasure to do business at this location and with Rick.

This is a great hidden gem in Alexandria with some fantastic furniture and fantastic deals! All of our pockets have suffered a bit from the pandemic but these prices can't be beat. Real leather, real wood furniture that will last years to come. Go check Rick out if spending your money only for grrat service goes hand...