Test drove a 2002 Acura MDX that drove fine while I was test driving it, I drop $500 on it immediately. Come back 2 weeks later to drive off the lot it drives fine until like 2 hours later the transmission start acting crazy. So I go to autozone to get a diagnosis and it reads that it’s a solenoid issue, being that they had me sign an as is disclosure I ordered the solenoid and had my mechanic put it on. Yet the transmission still acting like a wild bull. At this time I decide I want them to do something about it I was told bring it in on a Monday which I did on November 12th 2018 so they can see what’s the issue. I let a few days past before I called and asked what did they figure out and I was told it was the transmission. But when y’all sold me the truck y’all said it was just driven from Cincinnati which can’t be true if I can’t drive it over 40 miles per hour. Smh. Anyway I give it a few more days before I contact them again and don’t get the response I’m looking for so I told them I’ll be up there to talk to the owner or whoever was in charge at the moment. Knowing that there’s a lemon law and I had a 30 day window I decided I just wanted my money back cause I didn’t see how I still had to pay tax and title and still purchase a transmission for the truck. Of course they refuse to give me back my money and tell me give them $300 plus what I owe for tax and title and they will have it fixed in 2 days. Me personally I feel like I’ve been robbed with no gun. I think I just want them to take me to small claims court so they can try and get they money for tax and title. They did a good job stalling me out until my 30 days of was up. The extra sad part is that when I tell them give me my truck I noticed that it’s parjes in the same spot I parked it in 2 weeks prior. Take me to court I’m not giving y’all nothing unless it’s ruled by a judge in a court of law y’all can any y’all money I want my truck. Fix my truck I’ll pay tax and title with no problem! They suck! Going to another state to buy cars or Craigslist! Craigslist got better cars and...
Read moreWe purchased my son's first car here. We had a good experience, and found the staff and owner to be helpful and friendly. We went to see a particular car which, once we saw it, we felt would be too unreliable. We explained to the owner what we were looking for and what we wanted to spend, and he steered us in the right direction. The car turned out to be a good deal. GAL replaced the brake pads and rotors for us and only charged us for the parts. We did end up putting a new timing belt in the car after we purchased it, but that was a maintenance decision and even with that expense, our investment in the car was still under blue book value. Remember you are buying a used car. You have to do your homework. The owner let us test drive the car and gave us up to an hour. That's plenty of time to run it by your mechanic, or bring someone with you to look the car over. They do not run Carfax's here, but you can do that online if you are willing to pay for it, and I would recommend it. They do not usually know the history of the car they are selling. This business has some bad reviews, so I was a little anxious after we had decided to go ahead and purchase the car. We expected the title in the mail, but as the temporary tags were getting close to expire, I called GAL and they had the title there for pick up. It was just a miscommunication about it being mailed. I picked up the title, got the tags,...
Read moreI wish I could give them -5 stars. ABSOLUTELY DO NOT GO TO THIS CAR LOT. RUN AWAY AS FAST AS YOU CAN IN THE OTHER DIRECTION. I was interested in a 2011 jeep compas they have listed for sale for 4999. I contacted the dealer and went into a contractual agreement with them that I would give them 1000 to hold the car and tbat id there were no mechanical issues I would purchase the car. When I went with my mechanic to purchase the car the manager told my mechanic that the jeep had been sitting for months. When my mechanic checked out the jeep it gas multiple issues. I asked if they would take 1000 ofd the price of another car on the lot off the jeep and refund me my money and they REFUSED. I asked for it back via cash app they declined. I have made complaints against them via the BBB and I am in the middle of filing a lawsuit against them for breach of contract and for trying to sell me lemon. Anyone reading this PLEASE heed my review and DO NOT GO THERE! THEIR CUSTOMER SERVICE IS SUBPAR THEIR PRODUCTS ARE SUBPAR AND THEY WILL LITERALLY TRY TO ROB HOU OF YOUR MONEY WITHOUT DELIVERING A PRODUCT. MARK MY WORDS. GLOBAL AUTO LLC YOUVE MESSED WITH THE WRONG CUSTOMER YOU HAVE NIT SEEN THE LAST OF ME THIS IS FAR FROM OVER AND THIS ISNT THE LAST YOU'VE...
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