Barkau CDJR of Freeport — Local services in Freeport

I don’t even know where to start. I found this BMW (my dream spec) on their website and made an inquiry online. Dan and Pete are literally the best people in the world. These guys made this purchase as easy and smooth as possible. This car was in Freeport, Illinois and I’m from NY. I’m 22, and this was the first car I was going to buy by myself. Dan and Pete answered my calls and emails every day with all the questions I asked (I know it doesn’t seem like a lot, but trust me, I asked for a lot, ex. videos, paperwork, literally anything I asked for, they got it for me). It really helped me trust them, especially being a thousand miles away. I have been car searching for over a year, and all the dealers I called would ask me to come in and see the car. Every time I went, they always said, “This isn’t the final price online. You have to add in this and that, and you don’t qualify for this promotion, so the car is actually this (usually put 5k on top of the car),” or they wouldn't even have the car in stock. But Dan and Pete were straight up about everything, and I never, ever, for one second thought they were trying to scam me. And this deal was all done through the phone! Not only did they make me feel secure about buying this car from 1,000 miles+ away, they even got me a driver to pick me up from the Chicago airport (like seriously, which dealership does that?). Before I got there, we finalized a deal through the phone, so I knew how much I would be paying. And when I got there, no tricks, no scams. It was legit the same exact price that they offered me. When I arrived, I saw the car, and I literally fell in love. And signing for the car was super easy. Seriously, this is the nicest/best dealership you can go to. I wish they ran a dealership in NY. If you go to this dealership, Dan and Pete are the real deal. They will take care of you, and they really want you to get a good deal as well. They gave me the best car-buying experience ever. Seriously, I don’t know how to stress it anymore. Thank you, Dan and Pete! Seriously, thank you...

I am not entirely sure what’s going on here. I went to look at (and was planning to buy) a vehicle with my mom and a friend. We were prepared to pay cash. We were not greeted with even a hello. Just “Julia? Okay do you want to test drive?” I loved the car. I had a local mechanic look it over for me and found an oil leak and that the ball bearings needed replaced. He estimated $400 to fix the bearings and could not find what the cause of the oil leak. We wanted to have them meet us lower due to it needing work and it estimating the asking price at least $1000-2000 over it’s worth on many different sites. (Including the one the bank uses) we also wanted to look at a warranty and the salesman told us “that’s going to be like.. so expensive. You don’t even want to think about that price.” We were prepared for it to be a couple thousand and sure enough when we had to ASK him to go find out, it was what we had expected. Is it common practice to tell people it’s too expensive for them? I am not sure if it’s because we were women he didn’t think we would know what we wanted? I also asked for a copy of the service report and was told “I don’t think we do that. I don’t know how to find that.” I had to ask him to ask someone who would be able to get that information. Considering the issues I would have to pay out of pocket to fix and that we were paying cash, we asked to have them meet us in the middle and we were told no. No room to help or even counter offer other than $400 lower considering there was things needing fixed and paying cash. All around, it’s okay we didn’t buy the vehicle. But the salesman knew none of the answers to our questions, talked down to us, and told us what we could and could not afford. I would have loved to buy that car today, but with how we were treated, I chose not to. Also the salesman had to be asked to wear a mask when we all were as one of us is immunocompromised. I was...

I purchased a pre-owned vehicle from Sawicki Motors in Freeport Illinois. Trying to find the particular vehicle I was looking for was tough locally (Minnesota) so I expanded my search nationwide. It's not easy trying to purchase a vehicle sight unseen outside the immediate locality. I came upon Sawicki after contacting over 30 different dealers around the country. Bailey Lauder, the sales consultant instantly put my mind at ease and earned my trust. She answered all of my questions and went the extra mile, even answering my texts late at night. Other dealers only sent spam email replies. Huge difference! Bailey did a FaceTime walk through of the vehicle as well as negotiating a very competitive price for me. She also knew I would be flying into town, and she gave me excellent guidance as well as sending a driver to pick me up. The vehicle had two open recall items that the previous owner didn't bother to address. In a quick turnaround, Sawicki took the vehicle into the local Mini Dealership and had the repairs completed prior to my arrival, saving me the time and trouble of having to do that myself. The Business Manager, Mark Whitehead was also friendly, courteous and professional. I had a wonderful buying experience from beginning to end. I would definitely purchase from them again. Professional, attentive, and...