After living out of state for 3 years and renting out our Freeport home we decided to move back. This meant the house needed renovating...especially the flooring.
We knew who to contact right away, Joleen at Boss One Carpet. We let her know ahead of time when we were moving back and she was ready for us when we stopped in. Joleen was aware of our budget restraints and was careful to make sure we stayed within them and yet still get the quality and workmanship we deserved.
After selecting the carpet and padding she arranged for the installers and worked around our schedule to make sure it happened on time and in budget.
Joleen was great throughout the process, she stayed on top of the installers and checked in with us often to make sure everything was being handled properly. This helped me a lot since I was busy with rest of the remodel.
We are very glad we chose Boss One, the service and guidance provided can't be found at the large...
Read moreMy experience with Boss Carpet One was nothing short of amazing! The general manager was incredibly friendly and helpful as we searched for the right carpet. After comparing with another company that was slow and unresponsive, I called Boss Carpet One back—and I’m so glad I did. They updated my quote instantly, got my carpet ordered, and even scheduled installation weeks earlier than the competition. Later, when another contractor’s supplier dropped the ball, Boss Carpet One stepped in again and expedited everything—getting my carpet installed in just one week instead of six. Their service, speed, and professionalism were outstanding, and I would recommend them to anyone. Thank you for everything you did Joseph Doane! You have earned a...
Read moreMy daughter had this company come and put our floor in yesterday. There was alot of miscommunication and I was really upset and I gave them a one star which I shouldn't have. I put a bad review somewhere which I can't find to delete it. They came today and talked to me and worked it all out. Plus the floor does look great. I let my anger get ahold of me and I just want to apologize for my bad review yesterday. Boss Carpet is super. I feel really foolish after I found out everything. From nasty carpets to this is great. Please don't let my previous review interfere with any of your decision...
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