I was camping at Jellystone Park in Fremont and needed a few items for dinner. Fremont Villiage foods was the closest grocery store so We went there. As the woman checked me out she was coughing up a storm as she was scanning my items which really kind of freaked me out with the whole Covid thing going around. Then I realized that I had left my wallet in the car. I told her I was sorry but I had to run and get my wallet and that I would be back in a flash. I was half way to the door and she said " I can't just......." I said back to her " Well if you have to, cancel the order and we can ring it back out when I get back, OR I can stand here and not get my wallet if that is what you would like me to do??? But that won't get either of us anywhere". There was no one else in line behind me and I was back in 30 seconds. When I got back to the register she was scanning all the items to delete them from the order and continuing to cough. Then she let out this horrible flemmy cough and I said " No thanks, I don't want ANY of it! and I left. The woman should not be working in a customer service job. She was rude,...
Read moreI had a lot to say to my family, but in reading the other reviews, I am amending my thoughts.
We come to Clearlake every year, in September . I don't know what happens to your employees , but everytime we've gone into that grocery we are treated rudely, with the exception of today, when the young lady was extremely friendly. Because of the bad treatment we've received in the past, from the butcher counter and the cashiers , most of the purchases we've had to make this time came from Dollar General.
I know how hard it is to run a family business, and we prefer to patronize the local shops over chains. You need to tell your people that they can't count on who they've always known to be their only customers. We've spent $300 bucks on food over the last week, and the majority went to your competitor. We'll try...
Read moreMeat prices are about average with some items being higher but it's evident why in the quality. They don't carry some items that most consider staple items buts it's a small town store so it's forgiven. I'd have given 5 stars had they not locked the door in my face one night at exactly 4 minutes to close. I realize they want to go home but I'm a frequent customer and I'm an in and out in under 5 mins 98% of the time. Having worked customer service, I empathize and would have rushed myself to conclude the transaction in under a 2 minutes had I had the...
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