The Great American Barbershop — Local services in Fresno

Went in to have my boyfriend get a haircut for fathers day, I was referred from barbers to wait to be seen by manager Roberto, as he would be the one to give the best haircuts, as we waited there was a customer return to get his haircut fix as it was not right so we waited even more and we thought that it might have been just a mistake of communication or something like that, well as my boyfriend clearly communicated and showed the image of the haircut of preference and none of it was done, we walked out to think of what had happened and to go back as we tried to work with the haircut and started to notice the several mistakes, we walked in and had to wait then to have it fixed by another barber as the manager had to take a break and completely ruining the experience and completely dissapointing us as far as his work ethic went, as the other barber was trying to fix his mistake and admitting that it was not done properly and at that point just doing what she could Roberto walking by and not acknowledging our presence and his mistake, I did not get a chance to talk to him there and did not wish too, I called and left a message asking to speak to owner to explain situation as I wanted him aware of this situation and have not received a phone call or email since fathers day, very dissapointed as I had left a substancial tip and was absolutely dissapointed with services and experience hope that this message can get to owner and something done, I appreciate attention and...

Everyone was very friendly. The shop decor is very trendy and vibe of the shop seems like it wants to honor the barber culture popularized by the Scumbag Barbers. I enjoyed that very much, the cuts however are a different story. I sat anxiously waiting to see who'd draw my name from the list. I don't want to drop the name of my barber. But his skills were very poor when it came to barbering. I asked for a skin mid fade, and told him I comb a contour. His fade was atrocious. I have very visible steps and there are some parts of my hair that were left uneven. It honestly looks like a 2 week on the job barber cut my hair. It might as well have been a super cuts haircut. When I asked him to style it, he didn't comb it in a way that even remotely resembled a contour! This left me convinced he didn't know what he was doing. My barber there might be good at some typical suburbanite haircuts, but when it comes down to true traditional barbering, not even close. In short the great American barbershop left me thinking it was anything but great and definitely lacking in real...

Staff was friendly & environment was comfortable, only reason why it gets two stars. The haircut on the other hand was extremely poorly done, even with specific guidelines, advice, etc. (Example, I told them not to cut my hair too short because I don't wear short hair well, & I get bad cowlicks, so avoid that.) Then they let me walk out of there with more cowlicks & weird cuts then you've seen on someone, way too short, and then made me pay $60+. I don't know how either of us didn't see that as robbery at the time. (To be fair, I did buy a pomade.) My family cringed when they saw how it looked & even worse, this was supposed to be a cut for an important job interview. I looked at the reviews and have seen people have similar experiences & the staff responds with "We'll give them training or improvement." Well, where's that at? Seems they're not getting...