Food Lion — Local services in Fruitland

Usually I really like this food Lion. Well stocked not terribly busy, clean, neat. Usually not an issue w cashier's...had one really rude one and one that couldn't ring anything right if he had too. Not terrible for the visits I make. Today however was a different story. There were quite a few registers open and I went up to the one and I realized it was the man who always screw something up and it takes forever to get through his line so I switched. I was letting us lady go ahead of me and she told me to go ahead so I did. There was a man in the in the line there. As I walked into the line I realized that the light wasn't on so I looked at the cashier who just looked up and didn't say anything so wait a couple minutes and all the sudden she looks up and says my lines closed. like excuse me? She saw the other woman and I get in line never said a word not I'm sorry this lines closed I thought she took him extra because the light on her register was out when the man came over to her line. I thought she had opened up extra because there were quite a few people and sometimes they do that. She was not nice about it she just said this line is closed my line is closed. So I just walked on through and she told the other woman the same thing. By this time I was so annoyed I just wanted to get in line and get checked out. I just took my card over left it at the counter by customer service and said I've had enough I'm leaving in your food here. They can at least put it away before thawed out. It was really annoying the fact that she looked at us twice before she said anything and then refuse to take us. Information is...

11/23/16 1pm I visited the store and purchased a frozen turkey. There was a remarkable sale price but I failed to read the fine-print. In order to get the remarkable sale price, I had to spend X amount of dollars. Too bad I already went thru the checkout without realizing it, and I ended up paying full price. Fine, not the end of the world, and, as I said, it was MY fault as the customer to read the fine print. But, just to check everything on the receipt and to ensure that my bonus card got scanned (because the total was looking high as I hadn't realized the non-sale price problem) I went to the customer service desk. Unfortunately, this store has a definitive LACK of customer service. As I approached the counter, I found myself dealing with an argumentative troglodyte, despite me being very pleasant, simply inquiring, and willing to take the blame for the problem. So the man-thing behind the counter acted as if I was being the biggest dick on the planet, having only dealt with crabby customers and being nowhere near intelligent enough to know the difference. After I saw that, indeed, I hadn't read the fine-print, I said to the female neanderthal, "Gosh, I guess I didn't read the fine print." In a crappy, snippy bark, she retorted, "It's NOT IN the fine print, it's written right on the flyer." At which time, she illustrated her point by pulling out the flyer and jabbing her stubby man-finger on THE FINE PRINT. Otherwise, I still shop here because they are the least busy of all the grocery stores I've visited in this...

I always shop at this Food Lion and usually everyone is very nice. However, this time I was proceeding to check out when Raynetta stepped out and said, "I'll take you here". I noticed it was an express lane and when I mentioned that I had more items, she snapped at me and said, "I told you I would take you here" in a very gruff tone. While I appreciated the offer, I don't appreciate the rude tone and attitude. There was a much better way to respond. Speaking to customers with a little courtesy...