Texas Roadhouse — Restaurant in Fruitland

Wish I could give this place zero stars! Absolutely the worst restaurant I've been to in recent years. I work for a local small business and we decided to have our annual Christmas Dinner here. Big mistake! Firstly, forget about making a reservation here! My boss called on a Saturday to get a reservation for 7 for Sunday evening at 6pm. He was told that you can only make a reservation an hour in advance, so he waited until Sunday at 4:50pm to call for a reservation at 6pm that night. They said that they couldn't reserve anything at that time but they may be able to seat us at 6:20pm. We all arrived at 6pm, expecting a 20-30 minute wait. Instead we were instructed to wait at the bar until a table became available. About an hour later (roughly 7:10pm), they told us that they had cleared a space for us. This was after watching a few parties larger than us come right in and be seated immediately, despite the staff telling us that they couldn't make any reservations due to high volume and that they had tables but "no chairs". The waitress appeared quickly, and took our orders flawlessly. I and a few others had ordered a glass of water, which didn't arrived until after our incredibly screwed up meal did. There wasn't one order that came out correctly. The waitress didn't know any of the cuts of meat. There were five of us that had ordered steak; one 12oz. New York Strip with mushrooms, two 16 oz. Sirlions (one with brown gravy and the other with mushrooms and onions), an 8oz. Filet, and a 10z. Prime Rib. We were told about 10 minutes later that Prime Rib was out, so a 10 oz. Rib Eye was ordered instead. The food came out pretty quick, but none of it was correct. The waitress called out our food by what kind of potato was on the plate because she had no idea what kind of steaks we had ordered. My boss had ordered the New York Strip, but he was brought a flattest sirloin I've ever seen with an order of onions. When he told her that it wasn't a New York Strip and that he didn't order onions, she fervently argued that it was indeed a Strip and that he had ordered onions because that's what she wrote down. After a minute of her arguing with my boss, she said "I can just go get my manager to verify that that steak is a New York Strip." So at this point she disappeared with half of our sides for about five minutes before returning to hand them out and leaving again without a word. No manager showed up after ten minutes, so my boss had conceded to eat the wrong steak anyway. Well, the steak was bloody and raw on the inside, despite him ordering it medium well. The waitress never came back so my boss' wife had to go find her and get her to take the steak. A few moments later some guy in a blue T-shirt walked over and very awkwardly stated that the new steak was on the grill for my boss before walking away without another word. My co-worker never even received her side, and her husband also got the wrong steak and wrong side. My husband never got the brown gravy he asked for, yet we still had to pay for it. I'm not even sure the steak I got was an actual named cut of meat because it was just an unrecognizable, poorly cut piece. We were not discounted for anything, despite the entire ordeal being a spectacular disaster. When we left, the guy in the blue T-shirt talked to my boss again about our experience. Apparently he was a manager, though he had nothing identifying himself as such and certainly wasn't dressed like a manager of a big, high volume restaurant. He offered to buy us all a free meal, but we won't be back. The experience turned all of us off from this place. I used to come here all the time when I was a kid and never had anything remotely close to this kind of...

Overall Impressions Texas Roadhouse in Fruitland is widely appreciated for its lively atmosphere, hearty meals, and friendly service. It’s a popular spot for families, couples, and groups looking for a casual dining experience with a focus on steaks and classic American dishes. While most reviews are positive, there are some mixed opinions on service consistency and wait times.

Key Highlights

Food Quality Signature Dishes: Guests rave about the hand-cut steaks, fall-off-the-bone ribs, and fresh-baked bread served with cinnamon butter. The Fort Worth Ribeye and Rattlesnake Bites are particularly popular.

Portion Sizes: The portions are generous, offering great value for money. Many diners mention leaving with leftovers.

Consistency: While most reviews praise the food quality, a few diners have noted occasional inconsistencies in steak doneness or seasoning.

Service Friendly Staff: The servers are often described as attentive, cheerful, and accommodating. Many guests appreciate the personal touch and effort to make their dining experience enjoyable.

-Mixed Experiences: Some reviews mention delays in service during peak hours or issues with table readiness. However, management is generally responsive to feedback and strives to address concerns promptly.

Atmosphere Lively and Fun: The restaurant is known for its vibrant ambiance, complete with line dancing by the staff and a jukebox playing country tunes. It’s a family-friendly environment that adds to the overall experience.

Rustic Decor: The decor features a classic roadhouse theme with wooden accents and Texas-inspired elements, creating a cozy and welcoming vibe.

Wait Times Peak Hours: Long wait times are common during weekends and dinner hours. Many guests recommend calling ahead to join the waitlist or arriving early to avoid delays.

-Efficient Seating: Despite the crowds, the staff works hard to seat guests as quickly as possible, and the waiting area is comfortable.

Value for Money Affordable Pricing: The menu offers good value, with most dishes priced reasonably for the portion sizes and quality.

Special Offers: Guests appreciate the early dine specials and promotions, which make dining out more budget.

Final Thoughts Texas Roadhouse in Fruitland is a go-to spot for hearty meals, lively entertainment, and a welcoming atmosphere. While there are occasional hiccups with wait times and food consistency, the overall experience is positive and memorable. If you’re planning a visit, consider calling ahead to minimize wait times and enjoy the full Texas...

Embarking on a culinary adventure to Texas Roadhouse, one must first mentally prepare for an experience that teeters on the edge of steakhouse tradition and culinary comedy. Upon entering, the aroma of sizzling steaks - which some might argue smell suspiciously like hope mixed with a dash of disillusionment - wafts through the air, promising an experience that is, if nothing else, memorable.

The steaks, the pièce de résistance of Texas Roadhouse, present a paradox wrapped in a riddle, smothered in a secret seasoning that tastes suspiciously like the chef's lingering questions about his life choices. These steaks, known to some as "the great pretenders," dance on your taste buds with the grace of a three-legged bull in a china shop, offering a texture that boldly challenges your preconceived notions of what "medium-rare" might mean in an alternate universe.

Accompaniments to these carnivorous delights are served with a flair that can only be described as "enthusiastically average." The rolls, buttered as though by someone contemplating the futility of existence, provide a soft, doughy distraction from the main event. The sides, a veritable cornucopia of the garden's most average offerings, are presented with the confidence of a middle child vying for attention.

The ambiance, a cacophony of country tunes and the distant sound of dreams sizzling on the grill, sets the stage for an evening of culinary contradictions. The staff, adorned in smiles as authentic as the faux roadhouse decor, glide through the dining room with the ease of seasoned performers, their routines polished through repetition and flavored with a hint of existential ennui.

In conclusion, Texas Roadhouse offers an experience that is as bewildering as it is beefy. It's a place where the steaks are as unpredictable as Texas weather and where every meal is a gamble, leaving patrons to wonder if they've just eaten dinner or participated in a performance art piece questioning the very nature of American cuisine. So, if you're looking for an eatery that provides not just food, but a story to tell - albeit one that might end with "you had to be there" - then Texas Roadhouse awaits, ready to serve up a slice of the American dream, lightly seasoned with confusion and charred...