Bait and switch, but with proof. Bought a bottle thinking it was Balcones 146.4 proof as advertised on their website. Took it home and it was 125 proof Balcones. Same bottle shape and label. So I called 2 days later and someone there told me to bring it back for a refund. I get there five days later and they told me that the refund was not possible. I think this is a their plan to get rid of their old stock that they cannot sell. I buy a lot of bourbon, but at this point, I will not be returning to High Proof. Simple refund or exchange for another item would not leave a bad taste in my mouth. Bad customer service and bad...
Read moreFirst visit, store had just received a large delivery and were hard at work stocking, however they were friendly and attentive. We were shopping what was an excellent selection of spirits. We made several selections, they packaged two of or the bottles for shipping ass they were gifts. Prices were very competitive with MRSP so do your homework and you’ll find some excellent deals! They have a lot of allocation and rare and uncommon stuff. Sadly I live in Texas and the do not currently ship there, however we have family and friends in California so if we find the right stuff it will find its way to me! Check them out if your...
Read moreDrove down to Fullerton from Oxnard to purchase Joseph Magnus Murray Hill Club and come to find out once I got home they gave me the wrong bottle. The chick behind the counter grabbed the wrong bottle that was behind the glass but rung me up for the bottle I wanted. Called them up and they told me they'd return the call the following day becuase the manager was out but they never did call back. I called a month later to follow up and they told me they couldn't. The least they could've done was give me the money difference. NOT MY FAULT YOU IDIOTS GAVE ME THE...
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