Scott's Family Pharmacy — Local services in Gibson City

Overpriced & terrible business and experience, have been using this pharmacy for 5 years. Since they were having a bad day and couldn't handle the business they were getting. Made my Gf wait 50 minutes in store after we were told it was ready for pickup, the owner approached me in a aggressive manner got in my face and told me my business wasn't even needed, to "go down the road". I was not aggressive and he still called the cops and banned me from his store. Poorly trained staff and long wait times along with rude pharmacists will have you wishing you would have listened to this review. They couldn't even figure out how the insurance works or what the problem was. Save yourself the time and money. There is a reason these small town pharmacy rarely exists. No apology from the owner or any sense of professionalism. He apparently can afford to see whoever he wants. I'm sure there will be some excuses, his ego is way bigger than his business...

I was prescribed a medication not carried in many pharmacies due to not being prescribed often on a Friday. Scott said he could have it by Monday but told me he would forward the prescription on to another pharmacy if I felt I needed it right away. Not only did he forward but he sent it to them 3 times and then took the time to talk to the others pharmacy pharmacist as it was not getting to them. I hated going somewhere out of our small town and the pharmacy I have always used, Scott understood and went above and beyond! Thanks to Savannah as well for talking all my calls and all you did.

Love our small town and the locals who care about...

Gave them my prescription, received a price, came back, the amount was $100.00 more. Made an inquiry, as anyone would. If a mistake was made on either price, then ok, it was just a mistake. No one checked, I was told nothing, only to take it or leave it, by a rude man. I needed the medicine, and to avoid an argument I paid higher price....