Amazon shipped me a package for general delivery at the Glendive post office, a service I have used at postal offices around the country. I prepaid for shipping, but this post office wants to charge me 11.37 to pick up the package, which is more than the product plus shipping cost in the first place. I've never been charged any fees for this service, no matter what carrier shipped it general delivery, but even if I was going to be charged, I would expect the fee to be reasonable. I spoke with a supervisor and she said this was the cheapest rate available, which is insane. They should not be charging me the full shipping rate when they did nothing except accept delivery. I believe a business should earn the money they attempt to charge people and this post office did not earn 11.37 for accepting delivery of my small package and...
Read moreAbsolutely horrible customer service. I needed just a couple pieces of tape and usually they're so kind. But the lady working yestersay wanted a whole role to be purchased I reiterated I only needed a couple pieces and she pushed over a roll of tape without saying anything so I said thank you and used it. She charged me for the tape. Her whole attitude was entitled and demeaning and should not be working with customers. Told her to keep the tape and next time someone only needs a piece or two to be kind and let...
Read morePost office refuses to deliver our mail to our home. The mail was delivered here for years, and now we get out mail delivered to our neighbors house. our packages get left on the ground in inclement weather. I see the post man waking all over and doesnt seem that walking my mail around back to my house is asking a whole lot or expecting anything less than the security of my mail...
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