The Loppet Foundation — Local services in Golden Valley

Many of these reviews seem to be reviews of people's experience at Theodore Wirth park. While the Loppet is involved with Theodore Wirth, it does not own the park and to rate the Loppet based on Theodore Wirth park is a bit like rating a university based on its cafeteria. The Loppet organization is responsible for an incredbily broad set of activities including the excellent multi-day, multi event winter event in downtown Minneapolis. This event, as well as their summer events, help keep thousands of Minnesotans active. Additionally, the Loppet teaches XC skiing to people of all abilities (I'm one of them). They advocate for the promotion of cross country skiing as well as other outdoor activities such as mountain biking. Lastly, but not least, they work in the Minneapolis school system to provide outdoor activities and experiences to young children who may not otherwise have any such exposure. If people are having bad experiences at the Trailhead, certainly they should tighten their game there. Overall, however, let's not lose sight of the fact that there would probably be no Trailhead (and possibly no snow making) at this park were it not for them. They are worthy of our support and donations. { I have no...

It is simply ridiculous that they offer no refunds or other compensation for rescheduling their events. Many of us were planning to go to the 2023 Luminary Loppet but it was rescheduled later to 2/18 when our group already planned a trip to Mexico. We get an e-mail that stated they have a no refund policy, they’re sorry, and we could have our tickets transferred. I am beyond disappointed that the only answer is, “well it’s our policy, so you’ll have to figure it out yourself.”

We loved the Luminary Loppet and plan to go every year. But if this is the service the foundation treats their donors and customers, I have no interest in supporting it or recommending others support it for the future.

Thanks...

I’m really disappointed in the Loppet Foundation. I wanted to upgrade my pass from a natural snow pass to an all access pass, and I talked to someone who told me this was possible if I paid 40$ more. Then I called later to confirm, and they said that this isn’t possible. Not only is the foundation unaccommodating to skiers, but their employees give conflicting information. Also, I’m interested in taking skate skiing lessons, which costs 35$ and includes a pass for the day. I have a pass but they said I would need to pay for another day pass for the ski lesson. This is absurd!. I won’t be buying a year pass from them...