Update: I am on very time sensitive meds, and they have had my scripts since last Tuesday, Oct 31st. One had to be ordered, but they didn't bother to order until I called to check the fill status on Friday. They said I could do a partial fill and lose half a month or wait until Tuesday( today). No, no, I can't lose half of a month because you didn't do your job. I still don't have my meds as they were supposed to be in today, Nov 8th. I called to check, and the pharmacy is temporarily closed due to no pharmacist coming in today but was told we might have a pharmacist tomorrow. I can't wait any longer, and because they've already filled and charged to insurance, I can't ask the dr to send them somewhere else becauseit takes insurance3 days to do a reverse. They screwed up all my meds from last month to the point that they are all filled at different days now. This is freaking absurd. Some employees in pharmacy are rude and inconsiderate as last month they shut the window whileI was waitingfor 2 hrs. I assure you I will be calling other pharmacies. I am done with Walgreens they are too unreliable.
Original review: I stopped using Walgreens years ago because they never had my scripts, and customer service was horrible. Get switched with no warning due to buy-out, and they are still the worst pharmacy I've ever dealt with. Same complaint as others. I hope to find a better pharmacy that takes my insurance soon. I've been waiting a week for...
Read moreWonderful location! Always clean and tidy. The employees are very friendly and greet you as you arrive through the door.
The calling system for the pharmacy dept. doesn’t seem in working condition but I was told that they are aware of the situation and were more than happy to page pharmacy directly and I was able to get in touch with them rather quickly that way. The pharmacy itself is always wonderful. They are busy most of the time but do not let it interfere with their customer service. If you do not have insurance they apply coupons to bring down the cost of your prescriptions without you even asking!
The photo lab and cashier employees are personable going out of their way to make sure all your needs are met. Deborah and Kelsey are always helpful and provide great customer service.
From personal shopping experience at this location I have seen other customers treat employees unfairly and I’m assuming they are the same ones leaving the vague harsh one star reviews.
If you actually want to know how well this location really works I hope that this detailed review will give you better insight to how this location truly is, a wonderful and professional store with...
Read moreThis pharmacy and store have really gone downhill. I have several prescriptions there and had to use them exclusively after Richard Park's pharmacy closed and moved customers to Walgreens. Richard was always so friendly and helpful and all about customer service. And he was fast and accurate. Walgreen's in Greenwood is none of these things. All of my family has moved their prescriptions to Health Depot and I am going to do the same. The lines are long in the afternoon. There is at least one tech in the pharmacy that isn't playing with a full deck. I am not exaggerating, the last 4 out of 5 prescription pickups I made - I went away empty handed!! Reasons? They vary from 1) prescription dosage was incorrect 2) prescription was not ready at the time promised 3) wrong prescription filled 4) didn't send refill request fax - this happens all the time even though they say they will do it! Unreal! And I have been treated so rudely on the phone on more than one occasion by techs and pharmacist. They have downsized their toy section and the last two toys I bought for my son didn't work! No stars from me. Two...
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