O'Reilly Auto Parts — Local services in Groveland

This store has fulfilled my automotive needs (which are plenty) for a couple years now. They usually have most parts in stock, and prices for consumables are great. For instance, easy-cheese can of Permatex Ultra Black was $24.99, and Amazon sells for $30. I was skeptical when the store first opened - staff of mostly younger guys, thinking they don't know parts, but they clearly have a passion for the industry and are quite knowledgeable, unlike some other stores in town. There are exceptions of course; a couple guys in there are not firing on all cylinders for sure, but the guys I see the most are Tiago, Walder, and a younger guy with curly hair. They are on point - knowledgeable, quick to find what I need, good conversation, and are always multitasking to get people in and out quickly. Love this place, wouldn't go...

First off, this store deserves a 10 star rating for the experience I had. I’m not from around town, and I got stranded with a broken alternator in the middle of nowhere. I called the store, and they immediately went to helping me. They didn’t have the alternator I needed and I couldn’t drive my car so the manager offered to pick up an alternator at a nearby store and sell it to me. The 10 star experience doesn’t end though, as a gentleman named Scott spent nearly 2 hours installing my alternator so I could go back on the road. Without them, I would have been in a bad situation and I can’t thank them enough for what they did. If you need auto parts or any assistance at all,...

Manager never called me back at noon like he said he would. Tried calling & no one answered the phone. Ended up driving up there to find out why the price changed on me from the day prior. Took 5 minutes for someone to even speak to me. The manager walks around like a trucker with a headset & unprofessional attire for the position. They ended up saying it was the wrong item ordered- they had a yellow washer fluid cap when I told both of them it was the arm nut plastic cap cover—that fits over the 15mm nut that keeps the wiper arm from coming off. Own a business in town & was going to give them another shot, but they failed in customer service &...