Goodwill Store & Donation Center — Local services in Guntersville

I’m writing today in basic disgust as I think about my visit to this store. I am a pretty seasoned thrifter and have been in countless stores including many goodwill stores and have never encountered such crude, uncuthed, rude and clueless employees. From the moment I stepped in the door it began. Now, I have no care in the world if I’m greeted really... but this time there were about 5 ladies standing there chatting behind the register and I felt as if they were partying or having a social event. There was a baby... which I don’t mind I love babies but if 1)you’re not working at the time 2) you have any common curtesy for others You would respect the time for the employees to actually work and do their jobs rather than gossip LOUDLY with you for hours. While customers are all around - not having a clue what the prices are - what may be discounted- etc. the items were way overpriced that did have tags the signs for prices stated for example $3.99 and up. Well how does a customer know until they are checking out - how much an item will be. The answer certainly was not going to be from a dedicated employee there to help. At check out one person had no idea what the prices were until 2 others chimed in and so basically I felt like they could just make up prices as they went along. But back to what my worst issue was in this store.... the insanely loud conversations coming from the group of girls behind the counter. I don’t have the best hearing in the world. But I was in the back of the store and could hear disgusting things being said and then laughter roared. And on and on. And I’m talking about myself and many other customers hearing about those girls personal lives— sex. (Yes the topic floated around VERY loudly VERY OFTEN... Cussing. (Again. Very loud and constant) Gossips. You name it. - unless of course it was “hey let me go help this customer. If I would have had my children with me I absolutely would have left the moment they started gabbing within my range of hearing. I honestly try so hard to not write bad reviews bc I put myself in the others position and I realize someone can have a bad day or be misunderstood but this beat all I have ever experienced in public or a place of business. And I intensely felt the need to shed some light. I don’t believe any manager with a drop of sense would allow this. I encourage you to have a responsible leader in the store at all times. If all of those females are employed by you, I strongly encourage you to schedule a training class or something in order for those girls to behave like ladies when in public... do what u want in private but please know no one else wants to hear that ....Especially in your place of...

The prices are absolutely ridiculous! I know this sounds so cliche but you've lost a lot of local customers. Poll some of the employees and see if they've noticed a decline in their repeat customers. This was once my favorite thrift store. I'm not sure what has changed. I don't know if they have a new manager or just new goodwill policy. I'm sure goodwill will post some response about all that they do for the community and so on. I do support their mission but they were given this stuff for free... The photo I'm posting is of a plastic protein shaker cup. I get these for .99 to 1.99 at EVERY other thrift store. This is just one example. This is just the one that caused me to post the review and possibly save someone from out of town a...

The standard price of heavily used children’s clothes from WALMART is priced higher than retail. Prices so high, the employees must be too! It’s shameful that Goodwill gets inventory for free, and then charges the community more than the items are worth BRAND NEW. A used Mickey Mouse Pajama top with no bottoms for $5.99? Criminal. Heavily Used men’s faded glory shirts for $6.50 that costs $8 from Walmart brand new. I have the luxury of being able to shop anywhere but I feel sad for the single moms and people who are struggling with poverty that they can’t even afford child’s outfit from the Goodwill. Many in this community here are making $7.50 an hour, they have to work a whole hour to afford a USED child’s T-shirt. Pathetic. Do...