Authorized Retailer UScellular & T-Mobile — Local services in Hampton

Usually have a wait, the customer service is alright. Seems like they are trying to shove certain phones on you rather than helping you with the ones your interested in. Not as knowledgeable compared to other stores I've been to. I feel like I got a different answer from the sales associates on each different visit leading up to the final purchase. I was also more interested in the Samsung 9 more than the 10, but was told they are not going to make them anymore and that there were hardly any accessories for them anymore already... So I got the 10e.... Might just be me but I swear the 9s are still available at nearly every store that I've been to US Cellular included. And that...

Angela was very knowledgeable about the products and differences between Apple and Samsung devices as I was switching after many years. She was fast and professional all while training another employee and answering questions for several other customers that came in while my information was transferring over to the new phone. She did a great job and offered to help with any future questions I might have about changing operating systems. I would definitely recommend visiting the Hampton US cellular to anyone. The other two sales associates were helpful as well when I returned to set up my additional line. Great experience with these...

Pam is amazing!! Great customer service, and is always patient and helpful in answering all questions I have had. Stopped in the store today as we were having trouble with Samsung tech support. She helped us get the issue figured out in no time, going above and beyond to help us out. The only US Cellular store I will do business with. Keep in mind I drive 30 miles to go to this store versus two stores within five miles of my home. If you are looking for someone that is helpful and knowledgeable stop in and...