I recently had the pleasure of working with SouthStar Bank for a commercial loan, and I cannot say enough about the exceptional service I received throughout the process. From the very beginning, the team was incredibly professional, knowledgeable, and efficient.
Miguel, Samalia, and the entire loan department went above and beyond to ensure that every detail was handled with care and precision. They were always available to answer my questions, guide me through the process, and provide clear communication at every step. Their expertise made what can often be a stressful and complex process feel smooth and straightforward.
What stood out to me most was their dedication to making sure everything was done right and on time. It’s clear that they take pride in serving their clients with the highest level of service, and it truly made a difference for me.
I am extremely grateful for their hard work and support. Thanks to SouthStar Bank, I was able to secure the financing I needed without any hiccups. I look forward to continuing a great banking relationship with them and highly recommend their services to anyone in need of a trustworthy and reliable banking partner.
Thank you, SouthStar Bank, for setting such a high standard of...
Read moreI drove around for over an hour and went to 5 different banks, looking for a bank that would replace a 50$ bill that my 9 month old got ahold of and ripped slightly, (not all the way ripped) . No one would accept the bill due to the slight rip because i did not have an account with them, and when I finally found myself in tears I started calling places to see who could help. I called here and a beautiful young lady answered and eased my stress and said she would happily help me. Every bank I went to wanted me to get an account with them just to help me. This place was so amazing that I spoke with my spouse about me opening an account with them and I will be back tomorrow to do just that. 10/10 recommend. They were not worried about gaining a customer they simply wanted to help me. You just can't find good people like this these days. I am blown away by how many people turned me away because I didn't bank with them, but also by how fast this bank was to offer help. Can't wait to see what else they offer with me getting an...
Read moreI currently use SouthStar Bank for my business banking and we are beyond satisfied with their customer service and banking options. All of the staff know us by name, they contact us anytime they notice any unusual activity and if we ever have an issue they get it fixed right away. I love that I can call the branch directly or go to the bank in person instead of dealing with an automated system. The staff makes all processes of opening accounts and handling any issues so easy. We've done business with them for 3 years now and we will continue to entrust them with our accounts...
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