At about 7 pm today (12/29/21) I visited the KJ's IGA in Harlem, Georgia to purchase some fruit, milk and several other food items. On my way to the one and only register open I stopped at customer service counter to buy a couple lottery tickets (big jackpot tonight). As there were no staff at the customer service counter I waited a little more than five minutes before asking the cashier to page someone. Waiting more than 15 additional minutes and 3 additional pages by the cashier a store staff member went looking for someone to assist me. After several more minutes of waiting the manager (Justin?) Showed up. The manager stated the store was very short staffed so he didn't know if he could help me. I said it was easy, I just wanted to buy a couple lottery tickets. The manager went to the machine looked at it then turned around and stated he didn't know how to run the lottery ticket machine. He then stated he would call someone who knew. After several calls and someone trying to tell him how to work the machine he conceded the store had no customer service personnel capable of running the machine. By this time (7:40 p.m.) my milk was getting warm so I said thanks I'll buy them elsewhere, paid for my groceries and left. I hope other KJ's IGA are not run like this. It's no wonder people in this area openly state they prefer to shop at Kroger, Wal-Mart, and Publix. With the growth in this area a new store can't come soon enough. BTW, the milk at KJ's IGA was $3.99 a gallon where as usually $2.79 to $2.99 a gallon at the other stores. What's wrong with...
   Read moreI enjoy shopping here very clean and friendly atmosphere I go there several times a week. Today I was checked out by a lady that was rude wouldn't speak even after I tried conversation with her. She put everything in the bags took my money and handed my receipt and not a word she wouldn't look at me thank me or acknowledge I existed she worked the register next to the office. Guess in the future I'll make the drive to Grove Town Walmart I shouldn't feel like I should continue shopping there and avoid her in my opinion she has no Business working there but as long as she does I'll take my...
   Read moreI was gonna send money through WesternUnion, I asked of the cashiers I needed help at the customer service she responded to me and said customer service is closed? I believed customer service closed at 9 but it’s only 8pm at the time and there’s no customer at all. These cashiers they’re just standing in one register and chatting she couldn’t even talk to me and explain why customer service closed. I guessed that she doesn’t want to do it or no one knows how to do WesternUnion. I’m Very disappointed because the cashier did not say anything but...
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