Lincoln Memorial University Bookstore — Local services in Harrogate

I usually use the bookstore because I can get the book quickly. However, after this experience, I'll be avoiding the bookstore at all costs. I ordered my books online by putting in my course number, and I picked them up at the end of the first week. Everything was okay, but I noticed my book was different than everyone else's. The pages didn't match up with what the instructor told us, and the exercises were slightly different. I check, and it's the wrong book. So I go to the bookstore, and request that they change it for the right one. The man who was running the store said that they didn't sell that book, and I must've ordered the wrong book. I told him that I ordered online, put in my course number, and bought the book they had for the course; I told him to pull up my order, and sure enough, it had that they gave me that specific book. He said that if I wanted the correct edition, I would have to buy it for $250 when I was already paying $70 for the wrong book. He said that I should just deal with the wrong book, and it was the best deal I would find. I knew that wasn't true, so I pulled up Chegg, and they let me rent it for $30. I asked for a refund, and they wouldn't ring me up for 20 minutes even though I stood at the register waiting; they acted busy "tidying" books and typing on the computer. The bookstore isn't cheap (almost always can find what's there cheaper elsewhere), but I went there because it was close and I could pick up the books at the end of the week. However, the man working there was extremely rude and acted like I was a burden and stopping him from doing his job, when in reality, I was the customer and he ignored me. I will be avoiding the bookstore unless I have no other option, and I recommend that if you are looking to buy your books here, try going somewhere else. I'm extremely unsatisfied with the way I...

Very helpful people. It's pricey, as all campus book stores are. But, you've never met a better bunch of people that run it. I can tell it has...

Ms. Tammy is the sunshine in that place. It's an excellent book store, well-laid out, super nice staff, and plenty of...