Furniture Distributors — Local services in Havelock

My wife and I recently got married. I decided to check this store out seeing as to how close it was to where I work, a military base, I was a tad skeptical. Tom and Roger, the sales representatives of this establishment, talked to us with great enthusiasm and zero pressure. While at the store they gave us options and a great deal on: a king size mattress, bed frame, three seat couch, and a five piece dining set for $2500. I'm a Marine and am no way an expert in furniture and I talked to my wife and friends and thought it was a great price and deal, for the quality of these items.

Next day when they delivered (for free by the way, to us, at least) we fell in love with our king sized bed set with temperwhatchamacallit mattress. However, my wife and I noticed that the couch and dining set did not match the ones we saw in the catalog and pamphlets. A huge amount of let down and frustration grew in us, so we decided to go back there and find out what happened. Apparently a mix of miscommunication, product availability, and the tint of mattresses in the store versus our home caused all of this fiasco. When we were there we didn't have the energy to look at anymore furniture, or maybe we were just picky.

Nonetheless, i would still recommend this store to anyone. Tom and Roger definitely went the extra mile in providing dimensions and suggestions to us newly wed folk. They even refunded us the appliances we didn't want, when I compared the prices from Amazon, they definitely gave us a deal on our bed set and frame ($1600). Hell, while I write this review I'm laying down and happily saying to myself, thanks Furniture...

Bought washer & dryer. Was told delivery would be a week out, no problem. Problem comes on delivery day when we were never put on the truck that day. Schedule delivery for 2 more days away but received a call next day that the washer & dryer we got wasn't even in the warehouse & would be a few weeks out before it would come in to be delivered or we could just get a smaller size washer & dryer. To avoid being without for a few weeks we agreed. Come delivery day so far so good except delivery driver can't back & stay on the driveway, is all over the side yard trying to position to back around the corner & was told not to back past the end of house due to low wires. Good thing was outside to stop him because he was trying back around the house for a 10' less walk. As a truck driver I can say my driveway has ample room for a trucks alot bigger than his box truck to back straight in. Top it all off they left washer in kitchen instead of washroom because we have to hook up the dryer wires & vent & hook up washer hoses as they do none of that anymore. I delivered furniture as a teen in high school & we always installed. I guess delivery now a days neither require drivers or common sense to install anything. They just put it in...

This past Sunday was our third time coming in and buoying furniture at the Havlock location. Sheila greeted us and helped us look for furniture for our new tiny house. It was so easy and she scheduled the delivery and made our process enjoyable …. Not only is the shopping and purchasing easy so is a repair if you should need one. The insurance coverage paid off for us. Our first purchase was 5 years ago and with Sheila also. Our warranty expired in April. They provided us with a credit because we hadn’t needed the warranty claim in the five years. Furniture Distributors service is five stars too. We will need furniture again I’m sure and we will go to Furniture Distributor in Havelock for our needs. Thank you Sheila for providing a great shopping experience!

Today (Tuesday) our furniture purchase (this past Sunday) was delivered. The delivery guys were fast and polite. We had our delivery window from 8:00-9:30 and my furniture was here and set up by 8:15. Best delivery experience ever! Thanks to everyone for making our experience smooth!

If you have any furniture needs, go to the Havelock location and ask for Sheila. She not only knows her product but...