Ace Hardware — Local services in Henderson

Visited Ace Hardware Green Valley / Warm Springs on 9/19/25 around 6:30PM. I was followed/treated differently without cause and felt profiled. This was upsetting and unacceptable. I'm sharing this so management can address staff training and ensure all customers are treated with respect.

I asked one of the managers who is male long dirty blond hair that was tailing me what time the store closes to truly try to understand why I was being followed and instead of an answer. He responded “are you going to buy anything?” Normally I always buy even when I window shop, I really liked this store and did not appreciate how I was treated, they even laughed and gossiped when I brought this up to them. With one of the employees commenting “window shopping means standing outside the store and looking through the window” I like to shop where I feel...

This is a location that has only been open since February. It is a vital source for homeowners in the neighborhood. As an alternative to the big box store, it is conveniently found at Warm Springs Rd and Green Valley Pkwy. You are immediately greeted by friendly and courteous employees who go above and beyond to make sure that your needs are met. If they do not have in stock a product that you need, they will go the extra mile to find it at another nearby location and have them hold it for pickup. That is what they did for me when I was looking for weights for my offset umbrella. I highly recommend that you choose to shop there and support this location to serve your...

I meant to write this review when I came in last week but forgot. I came in looking for a pool pump. I was helped by a young lady named Alex and im not sure if she wasn't having a good day or just hates her job, but she was zero help and mumbled under her breathe a lot. Had to go to a different Ace for the product and received great help. I gave three stars because of the assistance I seen others receiving while there, I got stuck with the wrong person I guess. A simple smile could go a long way 😁. The store was clean...