Lofton Chevrolet, Inc. — Local services in Henderson

Amazing, and that’s an understatement. I am from Tx and yesterday while traveling through TN at 2:00 pm my Chevy Diesel truck had an emissions system failure and lost power. I called the closest dealership to me and from my first call the Manager in the service dept at Lofton expressed a willingness to assist if I could to them. I was able to drive 45 min to their shop and they immediately took my truck into the shop, diagnosed the engine problem and agreed to do their best to do the repairs before the close of business so I could get back on the road. And they were amazing and they exceeded all expectations for any service I could have expected by a shop or staff late in the day of a Friday afternoon 2 and a half hours before closing. They were concerned for me, they were efficient and keep me informed throughout the entire process. So if you’re reading this and local to this dealership, trust me, this group of folks are honest people who strives to deliver on exceptional customer service for all. And they deserve a chance to earn your business. My family and I could not be more thankful to all of them for helping us be able to continue on our travels thanks to their quick response and empathy...

Had a truck there that I really wanted. We were about 5k apart but Drew Loftin tried every way possible to make it work but just couldn’t get to a number we both were comfortable with. Hats off to a fine young man. I highly recommend Drew for your car or truck. Class! Drew worked really hard for me to own this truck. We made the deal and I was driving in in less than an hour. Highly recommend Drew for your new or used vehicle. Drew made me an offer I couldn’t refuse. I didn’t know Micheal Coreleone worked there😂😂😂 All kidding aside Drew did a...

I've dealt with the parts and service dept several times over the last 5 years and I have never been disappointed. Once there was a communication issue with service and a 30 second conversation solved that issue. I've only dealt with sales when I would check out a used truck from time to time and I've never got to the "get me the keys" part because just a visual check showed me that it lacked leather seats or power windows or an option that's a must have for me. I've found the sales people to be fine...