Direct Appliances — Local services in Hialeah

One star is too high of a review. My advice...steer away from this outfit. This is a shady business. Don't try and save your hard earned money by purchasing from discount or outlet stores such as this one. You'll end up paying more in the long run; especially with high end appliances.

I cuestion origin and storage practices of the appliances they sell. It appears they are selling damaged appliances, information which they obviously keep from customer. Trust me, DO NOT BUY FROM THIS BUSINESS. NOT WORTH THE SAVINGS UPFRONT. YOU'LL END UP PAYING MORE IN THE LONG RUN. Go to a reputable store where you get your appliance in original box and you get all the required documentation such as registration cards, manual, etc. Thank you.

10/22/25...Has only gotten worse...a ton of problems with micro/oven combo unit...super expensive. 2 techcs just confirmed this unit had taken a serious banging...like a bad fall. Serious internal damage. Waiting to hear verdict from Whirlpool. Horrible, horrible .. this guy should be shut down. DO NOT BUY FROM THIS ELIAS guy...he is as bad...

Sami was an incredible salesman! He was professional, responsive, prompt, and kept the entire process open and transparent with us. He was able to order appliances for us with a quick turnaround time and at a lower cost! He’s been very easy to work with and we are so glad we worked with him to purchase our refrigerator, micro-oven, dishwasher, cooktop, hood, and washer and dryer. We have more appliances left to buy and we will 100% be buying from him again!...

We bought 4 unites one of them came with a hole In the unite and after we made a cena they exchanged and again does not work. Have been lest than a month that we bought the unit and they refuse to exchange it. We are now going to hire a lawyer and get this fare and square. Be careful. We have not even start paying for the unites and they Do not work…By the one a second one of the units stopped working. Do NOT buy...