NAPA Auto Parts — Local services in Hilliard

The service is the worst I've encountered across any industry. The gentleman behind the counter gave incorrect and unsolicited advice. He bragged on his knowledge and attempted to correct my apparent lack of knowledge in front of other customers that I found to be very disrespectful and rude. However, a quick Google search proved where the knowledge deficit lyed but I did not confront him. There is zero customer service and professionalism. The staff needs to be trained or retrained immediately. At this point I will not be returning to the...

Very friendly people. They helped me very quickly. I appreciate the hard work the young man did for me when it came to looking at every single battery in the store. ( Numbers faded off of mine somehow so it wasn't readable). A huge thank you for being quick to help a disabled customer. I rarely see that...

didnt feel all that welcome when i walkd in.. felt as if i was a bother to ask for a part. and was giving the wrong answer to a simple question.. "can a micro fuse work in a regular fuse box in a pinch".. thought i had to buy whole box of...