Panaderia LomaBonita 3 Inc — Local services in Hilltop

I frequently visit this place for the quesadilla since I’m vegetarian and really enjoy the sides and vegetables they offer. However, I’ve had a couple of negative experiences with one specific employee. On one occasion, I went with a friend, and we asked for sour cream since it’s listed on the menu. The employee argued with us, insisting it costs extra. Her coworker pointed out that it was indeed included, but instead of resolving the issue professionally, she seemed annoyed and gave us uncomfortable looks. Later, when I asked for salsa verde, she acted like it was an inconvenience.

Today, I went back to order the same thing. The same employee was laughing and whispering to her coworker while preparing my order, which made us feel uncomfortable and confused. When I opened my food, I noticed I had received only half of the usual portion despite paying full price. The quesadilla was split in half, with just one thin slice of avocado and barely any lettuce inside.

I understand if menu portions or policies change under management direction, but this felt intentional and unprofessional. As a regular customer, this experience was really...

Again. I’m ordering from the meat market. The person that’s supposed to take my order runs away. Literally. Now this is the second time thats happened. I’ve already graduated from the cashiers from not speaking to now speaking. Whether that it their native tongue or English. I went bananas. Like I told the worker that did understand English. I understand not knowing English because my father too didn’t know English. He’s Hispanic as well. And not just that . But their blood runs through my veins as well. Because my DNA says so. I understand not being able to speak English. But it’s disappointing that one feels the need to run instead of getting someone that can help is disappointing. I go there and spend my money just as much as anyone else. I , we as English speakers deserve better than what I, were being treated. Like come on. I know this isn’t how they behave if they have to go to an American store. But I’ll say this much. I Will Not Spend My $ In That Store. If I have to go to an Asian market to get better or equal service. That’s what...

So went there yesterday and everything was going good, meat selection,variety of product and a huge selection in bakery as well HOWEVER when it was time to checkout I saw my cashier with her eyes watering ,she was wearing a mask but still I could hear how she was dealing with her stuffed nose and on top on that she say to her coworker how sick she was!! Now I saw a lot of families with small children and people of all ages at that store but this definitely tells me that the owner/management does not care for well being of their customers and most important their coworkers,now I know that most people got vaccinated by now but then again it's a freaking PANDEMIC people I don't care how good the selection in this place is,but I definitely not coming back to this location there's other mexican/latino...