Lake Station Pool @ Riverview Park — Local services in Hobart Township

I called and spoke to someone in regards to renting the pool. She said i could have it for June 2nd . I told her I would call her right back I was calling my mother to confirm she could go up there to pay for the rental because they office is only open as my work hours. I tried to call right back no response. I tried calling for 2.5 weeks straight and left several voicemails and got no response. I went up there on the weekend to allow my child to swim and play and spoke to the girl working she said Lisa would call me Monday. No call. Tues No call Weds I called again and Lisa said she wasn't in office and gave me her cell number and told me to call today (Thursday) so I did and she told me it wasn't available for the entire season. Lisa is beyond rude and disrespectful. She actually hung up on me the first time and I had to call back. There is NO professionalism what so ever.

The pool itself is beautiful and there's something to do for all ages. But their staff is horrible. They have young kids around 15-16 working,...

My daughter had my grandsons birthday party in May there. We rented the big pavilion. Had to clean it because there was leaves and beer cans everywhere. We set up for the party, went to plug in the grill we brought and the bounce houses just to realize we had no power. Tried contact everyone at the park district just to get forwarded to voicemail every time. Finally a family member knew how to contact the lady in the office personally and she didn't know what was wrong. We had to take down all decorations, move to a much smaller pavilion that had power and try to set up everything all over which took a couple hours. Finally was told my daughter would get a refund on half the rental and now they are saying they won't issue it. The lady claims her boss won't approve but also says there's no one we can contact. Well which is it, you have a boss or you dont? Very unprofessional and...

I visited for the first time as an adult with 3 children and it was a better experience than I expected. The pool is HUGE. They have life guards at every side, which is great for adults with multiple children. The pool is so fun! Even for adults. The kiddie pool had a splash pad area and a poolish vibe on the other side so smaller kids can swim. They have a nice amount of sitting chairs as well. They also have a concession stand with snacks and drinks. They charge $9 per person if you are not a lake station resident. I believe residents are only $5 perperson. It doesn’t matter if it’s a small child they still charge $9.

It was clean and the life guards were kind and helpful! We...