Paradiso Spa & Salon — Local services in Hollister

If I could give a hundred stars to this place, I would without batting an eyelash. And this was my first time to visit the place. The waiting area alone exuded a welcoming, relaxing, even sophisticated ambiance. I really appreciated how Julie sat down with me first and took her time to listen to my eczema woes. She was much more empathetic, understanding, and compassionate than the dermatologist I had gone to see who, btw, talked more than listened and readily prescribed Prednisone in which he trusted, but I didn't. Julie is beyond knowledgeable about eczema. We discussed holistic approaches and treatments for the inflammatory disease caused by a leaky gut. Then it was time for my Infrared Heat Wrap. It felt very comfortable in spite of my initial worries about the heat. It helped sweat out toxins and absorb the efficacious elixir she had massaged on my legs and arms. She additionally massaged my neck and applied a calming, soothing cream on my face for the eczema. The result? My body felt a bit lighter-- and cooled up quickly. The big difference was my face! I had come in all red and withered-looking from the eczema. I came out radiant, glowing, and rosy. I almost cried. Never pushy, Julie then suggested a few things for me to use from the Yonka line they carry. I readily took them. Overall, I had such a wonderful experience start to finish. No doubt, I'm going to be a regular at ...

Salon is very pretty and experience there for highlight service was very nice, but my highlights did not look good. My haircut was done well and pretty. I was not happy with my highlights and stated that right after it was done and she did not offer to correct. I stated in the beginning I wanted my highlights to go as far up to root as possible. I also wanted platinum blonde both were not achieved and she did not offer to fix it. It was very blotchy as well especially in the front which is very noticeable. I called the next morning asking if she could fix the roots because I was still not happy with the end result. My husband even asked if I got my hair done yet because it still looked like I needed my hair done and touched up. She said she would fix it but I would have to pay for all the products. I'm sorry a client should not have to pay for more products to correct bad hair services. I have family who are hair stylists and stated it did not look good and they personally would have offered to fix right away at no...

Sub par experience at a upscale price. Went in specifically for cupping and a massage with a wrap and was highly disappointed and dissatisfied. What I booked online was nothing close to my experience. When the massage was over I asked when the cupping was going to happen. She looked at me and said there was no cupping scheduled. She checks her phone, immediately apologizes and then proceeds to tell me it's free next time. 5 minutes free. Then she could tell that I wasn't impressed, so she offered cupping for free next time. I wasn't buying it. The reflection in my tip shows. As a customer I felt very unaware, very bamboozled, very gaslit. Not okay. Front desk needs better communication on all levels, with masuse, with clients needs and on all fronts. Nice people, but they could care less about your needs and wants as a consumer so you'd better speak up because you are not a priority here. I'm taking my...