Honor & Onekama Building Supply — Local services in Homestead Township

Plain ole poor service and little concern for me as a customer. Ordered some replace sashes for my windows. Wanted white. Came in wood. They replaced while I was out of town. Discussed with sales rep. His reply "What do you want me to do about it?". Overall reaction was like, "Gee, golly wiz. I thought you wanted wood. Guess you'll need to pull them out and spend 10 hours painting them.". Little or no concern about trying to do anything to satisfy the customer. Rep also took the window sashes he replaced. Never asked me. Didn't give me a...

Im passing this review on from my father who called this past week. Extremely rude customer service by I believe his name is "trent". My father is no expert so he asked questions and was mocked over the phone. Asked about a type of wood he wasn't sure was, and the employees reply was that it was a tree. His reply was not in a funny or joking/friendly tone either. Acted as if my father was bothering him and he didnt care to help.Completely...

I returned today, still the same great staff. Selection of supplies for those weekend projects still top notch. I will continue to return!

Nice clean store, have been here several times over the years. Always well supplied, plenty of wood for projects, large tool selection. Helpful staff, always ready to help load your supplies for you in the yard. I...