Priority Auto & Tractor — Local services in Houlton

Purchase a tractor from these people and was very happy with customer service along with the tractor. Just purchased a 7 foot landscape rake with wheel kit made by ironcraft sight unseen. That was probably my first problem. They delivered to caribou which was great for me. Used this rake once and I don’t see any issues with the rake. The problem is with the wheel kit. It is not the normal system where you can add and take away bushings for the wheel height. Instead it’s bolt with a handle on the end that screws to the shaft which should tighten it to the desired height. Problem is the design is terrible because all it does is slip on the shaft and will not keep the correct height. Called my sales rep and explained the situation in which he informed me that they would come up with a fix and would call back immediately. That has not happened and this took place over a week ago. Moral of the story, don’t buy a wheel kit to go with the landscape take from these people. Terrible design and no support from sales after it’s purchased.

Update: after speaking with my sales rep, they got on the problem and stopped at nothing to get it fixed. They got some bushings machined to fit the wheels on the rake. Seems to work a lot better than the old design. Thank you for stepping up to the...

Priority Auto Sales is the number one place to buy a vehicle in the county, hands down. My wife and I had a vehicle that we owed double that it was even worth because of another car dealer, which will not be named. In 2019 we visited priority and sat down with Dalton to go over our options. And at the time we were not able to afford what we wanted due to the other car. Dalton was very respectful and did not push us to make a bad decision. Skip ahead to this year. My wife and I are about to have a baby and we needed to upgrade from having a car and a sports car to having a family sized SUV. I called down to Dalton and set up a time to go take a look at their inventory. We found the perfect vehicle for us and Dalton was very very helpful. We were able to trade in and drive away in a 2018 Chevy Equinox. When we took the car we discovered there was an issue with the dash cluster. So we went back down and let them know. We were given an identical car as a loaner and at no cost, our cars cluster was sent out for repair. After only a week of waiting we finally had our car back! Thank you so much to the team at priority and a Special thank you to Dalton for all the help! Can’t wait to buy our next...

I had an appointment at a nearby dealership to trade my truck in on a Toyota Tundra, but found the truck to be in poor cosmetic condition with a broken key. I walked away and figured I’d stop by Priority’s new dealership on the way home, just to look around. Every vehicle on their lot was in excellent condition, fully detailed, and I quickly found the right truck for me. They gave me an excellent trade-in, offered a great warranty, and offered to complete the financing via email, since I was on a tight schedule. They delivered the truck 50 miles to my house with a full tank and fresh wax. It was the best buying experience I’ve ever had- it was like buying a car from a friend. Their prices are average with everyone else- it’s the service and quality that make them better...