Cold Stone Creamery — Restaurant in Houlton

Just left. Asked for ice cream, guy said it's out back and he would scoop it. Other guy told him no. Not doing it. They would have to do it for others. It's a business. Why wouldn't you want to make money and sell product. Then asked for a couple of other things they didn't have and left. Don't understand if the franchise owner is that uninvolved or perhaps he is the guy who doesn't care. Houston is beautiful, full of friendly people...must have just been a...

Customer service, inventory, and cleanliness of this place severely lack. Manager needs to hire more people or get more efficient people on deck. There was garbage all over the floor. Order didn't come out right. Didnt have the correct lids for ice cream. Disappointed to have driven an hour to take the kids for ice cream...

Went with my school group. It was mid-afternoon and we were walking up to the door and a guy came out and locked it without telling us anything. We stood there for a while and no one came out to even tell us why we were refused service! Bad customer...