T.J. Maxx — Local services in Houston

I just visited this store to give it another try and once again a bad experience. I waited ten minutes in the jewelry department since the cashier was checking out a lady with over one hundred dollars worth of clothes. I was purchasing a necklace from behind the counter and some earrings from the rack in the same section. I also had one dress. The white lady with short hair refused to check me out. She told me I had to go to the front because I could not pay for my other items, which this is not correct since I just watched a lady check out many items from the same counter which included several articles of clothing and her total was in the hundreds. I’m not sure if she’s racist or just mean and old but she needs some customer service training on how to treat customers. It’s surprising that people that get customer service jobs don’t know basic skills such as smiling and being courteous and are bothered by helping customers. She wasn’t pleasant, was stern and bothered when I initially asked her for the necklace from behind the counter.She continued with a condescending tone on why I had to go to the front and there was no one else waiting for any jewelry assistance.If there is a rule, apply it across all customers don’t pick and choose who you think should or shouldn’t get preferential treatment.

The cashier with “coordinator” in her title needs an intense training in customer service. Her demeanor and appearance were very unprofessional. She never once looked at me through the entire transaction. No greeting, smile or acknowledgment. It only got worse when I used a gift card to pay. There was eye rolling and a rude tone because I didn’t mention paying with a gift card at the beginning of the transaction, which I didn’t know was required. It’s surprising and unfortunate for customers that people that don’t like to interact with the public have...

TJ Maxx is a great place to find semi-luxury items at a fraction of the retail price. They often carry brands like Kate Spade, Michael Kors, Coach, Tory Burch, and DKNY. The prices are typically 20-50% off of the retail price, so you can get a great deal on high-quality items.

However, the availability of semi-luxury items at TJ Maxx can vary depending on the time of year and the location of the store. During the holiday season, these items are often in high demand and may be sold out. However, you can usually find them in stock during the off-season.

Here are some pros and cons of TJ Maxx:

Pros:

Great deals on semi-luxury items Wide variety of brands and styles Often has clearance sections with even better deals Convenient locations Cons:

Stores can be crowded, especially on weekends Not all stores carry the same items Some items may be damaged or defective Overall, TJ Maxx is a great place to find semi-luxury items at a great price. However, it's important to be aware of the store's limitations before you go shopping.

Here are some tips for shopping at TJ Maxx:

Shop early in the morning. The best items tend to go quickly, so it's best to shop early in the morning when the store opens. Check the clearance section. This is where you'll find the best deals on semi-luxury items. Be flexible with your size. If you're not picky about your size, you'll be more likely to find a good deal. Don't be afraid to ask for help. The staff at TJ Maxx are usually very helpful and can help you find what...

I used to love TJ Maxx in general, but product quality and customer service have significantly gone down hill over the last four to five years. Fine jewelry is such poor quality, but I do still check the case from time to time. The older blonde woman with short hair at the jewelry counter is impossible. She is rude each and every time I come in. I speak and ask how her day is, and nothing. Today, I wanted to see a gold diamond band. She acted as if it was impossible to find in the case. It would’ve helped if she would’ve taken a moment to listen to me. She kept looking at the price and specs of the ring before handing the box to me. Every other associate takes the item out and allows you to try it on. She simply handed me the box and watched me struggle to take the ring out. I asked for help and she said the ring is bound to the box. False. It was not after I told her it’s crazy to sell something with out letting the customer try it on. She then proceeded to take it out of the box which is when I noticed how trash the quality was. It’s time for this lady to retire and for TJ to do better. I haven’t even touched on the checkout experience. Literally no one speaks to you despite me...