Fetch a Pet — Local services in Hudson

My boyfriend and I bought an Australian Shepherd from Fetch A Pet mid October... unfortunately he had to wait a few days to take him home because he needed to be dewormed and seen by their vet. We finally got him home on October 18th... on October 21st he was extremely sick, lethargic, vomiting, severe diarrhea, he would cry if anyone touched him or even if he moved, and he wouldn't eat or drink anything. I brought him to the vet and he was there diagnosed with Parvovirus. He was then admitted into the emergency vet in Manchester for 5 days we racked up $7,000 in vet bills. We have pet insurance but it didn't kick in for 30 days. I was extremely hesitant on adopting a puppy from a pet store for this very reason but I ended up there one afternoon and fell in love with my Moose. While he was in Fetch A Pets care before we could take him home I would visit him everyday and he had diarrhea incidents and he vomited on two separate occasions. I brought it to the staffs attention and they said it was probably because of his food change. After immediately contacting the owner, Chris and informing him of Moose's diagnosis he told me he would reimburse me up to the cost of the puppy or take my puppy back and "treat him there." I was absolutely speechless because I was told by the ER that my puppy needed 24/7 monitoring, a feeding tube, IVs and countless medications to help give him a chance of survival. Chris refused to help pay for vet bills, opened his shop less than an hour after being informed of this, he was also very flippant about the fact that one of his puppies was diagnosed with parvo and possibly exposed all of his other puppies to parvo. Moose was contagious while he was there, per the vet incubation period for parvo is 5-7 days. He was home for 3 before he became ill. I'm posting this review to inform people of this deadly virus. Parvo is highly contagious and spreads fast. When we asked for my puppy's records of a negative parvo test Chris informed us that he had "given us everything." I had received no negative results even though he told us that the puppies are tested for parvo weekly. This situation is heartbreaking and I never want anyone to experience a situation even remotely close to this. Be careful if you enter this shop because you could bring parvo home to any dog you may have.

Response to the owner: For your information, my adult dog is vaccinated AND she was never sick. She was brought to the vet to ensure her health and she had no symptoms or signs of sickness. She was tested, cleared, and declared as healthy. Maybe you should do a little research on parvo. One little google search would provide you with the incubation period for parvo in puppies. My puppy was sick after three days. Would you like me to attach the $7000 vet bill? I would be happy to. It seems like a common theme for you to be placing blame on everyone else. Take accountability,...

I am supporting Fetch a Pet and all state regulated pet stores. These places care about their pets and although they are businesses, they are also very personal to the people who work there. Pet stores are actually hard to find but necessary to help licensed breeders find homes for them across the country that would otherwise be unavailable. Any good pet store will have paperwork to prove that the breeder has been inspected and therefore complying with all local and state regulations.

Without pet stores, the options to buy puppies are lacking including being overwhelmed by scams online - meaning the prices would skyrocket. If you think 2-3K is expensive, just wait until private breeders, MSPCA, ASPCA or PETA are your only options. If you actually want proof, take a look at the IRS documents of the top 10 earners for the "non-profits" - well over 1 million dollars each at the top of the list. They definitely care about their salaries but I'm not sure most have even touched a dog let alone cleaned up after one. Please stop taking on an agenda to hate pet stores just because of Sarah McLachlan and 20 year old sad puppy pictures. The term "Puppy Mill" was derived by these people to tear at the hearts of their contributors. There are bad places in this world but they are not affiliated with state regulated pet stores. Also, the amount of money that "non-profits" have spent on advertising would save every dog in the country 10 times over.

A final difference between pet stores and those places is that the pet stores actually pay reputable breeders, pay for transportation, pay rent, pay utilities, pay their employees, etc. etc. etc. They give back to the economy. It is a proven fact that the non-profits pay unlicensed kennels for their dogs and sell them for a profit. They are the bigger problem. Rescuing dogs from shelters should be a priority for those families that are able to get through the adoption requirements. Some people would actually just like a pup with a healthy start and paperwork noting vaccinations, health certification and registration information.

Thank you for reading!

And, thank you for my soul dog...

My girlfriend and I were sold a sick puppy from here, we ended up with a vet bill of about 7,000 dollars. The owner Chris did the bare minimum to help our situation, on top of that kept his business open and claimed he was taking the proper precautions after finding he out he sold a sick puppy. He remained open and continued business as usual. Not only did he risk his own business in doing that, he risked the safety of anyone else’s dog that could have come into contact with the virus from his store. While all this was going on he was extremely hard to get in touch with, very condescending, and seemed like he was just trying to shift blame to get rid of us as quickly as possible. I tried calling him to figure out what our options were several times, he never got back to me and only responded once I went into his store personally. He was very unprofessional with us the entire time, you don’t even have to listen to me just look at his other replies to his reviews on Google or on the Better Business Bureau website you can clearly see in all of his replies there is zero accountability on his end and he distracts from the topic of importance. Regardless of our circumstance being a one off event or not, how this was handled on his end should demonstrate how this store is really just out for your money. It’s quite obvious that he doesn’t care about what happens after his check clears. With all this being said our puppy has made a recovery but still has a tough road ahead, he has very strict diet for the foreseeable future and potentially his life, he is also extremely anemic as a result of his diagnosis which has brought on other health issues . I issue a word of warning to anyone looking to buy here, this was a very real experience and I am not a bot or anything and I would strongly advise against ever doing business here. The main purpose of this is to inform everyone of how poorly our situation was handled and to bring awareness of parvovirus to people seeking to get a puppy. Lastly, instead of trying to bury the real reviews with filler 5 stars, take...