Engine Ear Toys — Local services in Huntington Beach

Interesting place. We’ve been a few times and have bought toys from them before.

So here’s the thing, we love supporting small business but like others have mentioned, the markup on some mass-market toys here is obscene and just bad business. I’d much rather buy something from a local biz but when the arch nemesis (Amazon) and Target have the same toys for - wait for it - 70-100% less - you’d be foolish to pay double for the same thing. Have a margin. Make a good profit. But doubling prices on mass-market toys is dumb business. Stop doing that.

If we’re talking handmade, bespoke, unique toys like Odin Parker, take my money.

Two: staff isn’t that helpful or friendly, at least the 3 times we’ve been. That’s also bad.

Three: they won’t refund you and only give you store credit. Another idiotic policy.

They have a vast collection of toys and toy themed rooms. The shop is great with an abundant selection but it’s bad business practice to gouge on certain things, customers, no matter how wealthy, aren’t dumb and you’ll lose biz that...

Beautiful little boutique toy shop with lots of unique brands and offerings, great for gifts and surprises. The store itself would earn a five star review, if not for one member of the staff who insisted on following me throughout the store.

A word of warning to minorities; one of the older women made it very obvious that she was keeping an eye on my actions as I shopped. Never farther than a few feet away from my friend and I, she never took her eye off me only (my friend is white), staring from around corners and idly shifting items in an attempt to appear inconspicuous. I was dressed appropriately and was polite. I can’t imagine anything would prompt this other than blatant profiling— I bought my items and left. It was embarrassing and disheartening to experience, and I won’t be back.

That being said, all other staff members were helpful and kind. I’m sure it will be a lovely experience for most Fashion...

Went in today to buy a toy from them. The Star Wars toy I picked was somewhat expensive but my son wanted it for CHRISTMAS, so I paid the $79 marked price. I bought the toy and we I got to my car I checked to price on Amazon as I felt uncomfortable, only to be shocked that the price was $22! The store charges 4X the price!! Four times! I immediately went back told the lady who said “sorry about that we can’t match other retailers!” I said I understand but charging me 4X!!! I want my money back! To which she said I cant only an exchange or store credit?? I told her I own a retail shop and I always give unsatisfied clients their money back as it is the “right thing to do” These people not only rip you off but then have an attitude about it!!...