US FURNITURE AND RUGS — Local services in Hyde Park Township

Although everything I bought from them was beautiful and totally what I wanted....The service upon delivery was the worse I've every experience...#1 they came and neither delivery guy spoke, they were very cold, and seemed to not want to be doing the job ..I asked for things to be done a certain way and they weren't done...They broke a piece of my furniture and didn't say anything until they were leaving ...One of my pieces to my sofa set was broken and they wanted to argue me up and down about it being put together but there boss...Which I didn't understand what that had to do with my piece bring broke...Instead of gathering the paper and wrapping it was lefted in a corner of my living room and dining room...To add insult to injury the next day they came to deliver my piece they broke they refused to take the broken piece... Although the pieces are wonderful the customer service was absolutely terrible and I will...

Business conducted here is horrible! Once they get your money the friendly charm is totally out the window! I purchased a washer & dryer set and was told I have a 30day warranty. On the 25th day my washer stopped working, I contacted this store and got no help. No repair, No replacement! First they Said I didn't buy anything from there, I presented my bank statement, then they say that doesn't prove what item I purchased. I will NEVER buy anything else from here and I'm encouraging all my family & friends to go somewhere else. Thumbs down to...

I didn’t get good energy when I went. Wouldn’t go here again, I came because I heard they were reasonable but I rather go somewhere and spend more just for good customer service. Just because your store is in a rough area doesn’t mean everyone is rough that...