Walgreens — Local services in Indianapolis

If I was coming for the Community Clinic this reading could've been better. However i should've look at the reviews before coming here. So I go to the pharmacy just to pick up a prescription. I have the alert thing that said it was ready an hour before I got there (Sprained ankle). When I arrive I'm the only one at the pharmacy literally the only one. But I waited for 5 mins as it appears to be a busy time for them and they had some cars in the drive thru. After waiting 5 mins there's now 5 people behind me (all white). I paid it no attention until the lady behind the counter starts telling me that my insurance doesn't cover one of my medications. And how it's going to cost me $37 to pay out of pocket for it. She then proceeds to tell me that my order hasn't been filled yet(Never looked to see) and that I need to have a seat first and wait for it. So I said ok and sat down. She then proceeds to take care of the remaining customers. While doing this another lady comes to help on the registers. When it gets down to one customer the first lady walks off and starts to do random things. The second lady finished with the last customer and asked if I was waiting for a prescription. I told her yes and she tells me to come to the counter and she will get me ready. So I goes and gives her all of my information and she pulls up everything. (Mind you the first lady told me that I had to wait and that one of my prescriptions wasn't covered.) She goes and grab my medications out of the holding box where they have apparently been the whole time and it all came in under $20. This was a waste of a half hour when I could have been helped and at home. Choose wisely is all I have to say. I do feel as though I was racially discriminated...

This pharmacy is horrible. I have used Walgreens on Mann Road for years for my prescriptions and had no problem but the last 3 years it has been a horrible mess. I tried to give them a chance with Covid and worker shortage but they are doing nothing to try and improve. I have spent several hours on the phone and have made 2 trips to the store to have all of my prescriptions cancelled. They assured me all scripts had been cancelled and then a week later I got a text that said my script was ready for pick up. When I called they tried to say my doc called it in again, which is a lie because my pharmacy has been changed in my doc information and she wrote me a new script to go to another pharmacy. Once I told this to the representative, she hung up on me. That’s great customer service for ya! This pharmacy is also closed all the time because of no workers and your lucky if they answer the phone. It really needs to be shut down. Do not use...

I called the pharmacy and was on hold for about 25 minutes, someone picked up the phone and put me back on hold. I drive to the store and it's not even busy. There was no line in the store or in the drive thru but I was still on hold. I drive to the store (about 6-7 minutes away). There was no line in the store or the drive thru. I stand in line to pickup my medication. I waited in line for almost 30 minutes and they told my medication wasn't ready and they would fill my prescription after lunch, ok that's fine. Several hours later they still have not filled my prescription and now the store is closed. I'm tired of dealing with this pharmacy, I need my medication and they don't seem to care at all. Terrible customer service and very long wait times I would not recommend this...