I went in for a colonoscopy, not exactly a fun process. The entire care team at UCI were incredible. From the second you arrive, parking is free, you are greeted by a friendly receptionist who checks you in and guides you where to go. Then upon check in at the procedure desk, Thuy is amazing, super kind and informative. Then you are walked back to your hospital bed. My nurse team were great and super kind. Dr. Albers is absolutely amazing, he even called me himself the night before to review the procedure. He went through in detail what was going to take place and injected some humor to make it an easy process. I wasn't feeling well before the procedure so the nurses did everything they could to make me feel better. Dr. Albers asked the anesthesiologist to give me some fluids. Dr. Han who was my anesthesiologist, was the best! She is super kind and came to give me fluids, explained the process and wheeled me into the procedure room herself. She then told me how I would feel once the anesthesia was administered. I woke up feeling great, got dressed and went home. I know it's their job but, this group of Healthcare professionals are truly amazing! I highly recommend UCI and I have to say, please get your colonoscopy done. Dr. Albers and his team are...
Read moreThe facilities are nice, but they come at the cost of the patient who is used as a cash cow. I went in for a physical and opted to get a routine blood test done. I received a $1,500 bill for it 6 months later! I was shocked and will not be returning and I regret going in the first place. My exorbitant bills from their practice not only made me stop going to their offices, but have made me wary of visiting any doctor in general. What is a small amount of money to them is a major setback to me...
Read moreI’ve spent an entire month just trying to get my referral sent to the genetics department. Every time I call or follow up, I get the runaround, no clear answers, and zero updates. It’s been incredibly frustrating having to chase something that should be straightforward, and yet my referral still hasn’t been...
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