The staff were very friendly and helpful -when not misfocused on their smartphones. I stood 4 feet away from one staff for almost 20 second before they looked up, and apparently startled I was present. I observed 2 other employees either texting while walkung or otherwise reading books while shoppers were clearly needing assistance. Granted, it was a slow morning with few shoppers to assist but the focus of shop staff was not the shoppers. Two stars for staff. To get more stars, staff would have been attentive, timely and more knowledgeable about inventory.
As for inventory, the store is well stocked. Although, the merchandising layout makes sense from a "Vegas" perspective of keeping shoppers looking and retention time. But frankly, the bookstore is not a destination and thus could be streamlined for efficiency and flow. Spacing in most shopping areas felt more like a boutique (cramped), while areas in the back of the store had quite aisles with content of little interest. Hy not make those aisles small to make more room in the high...
Read moreThis was my family's first trip to UC Santa Barbara. We just had to get that merch to support our baby girl!!! She is an incoming Freshman this Fall. The campus is beautiful! Just be prepared to walk. The store had tons of UCSB merch in all different sizes and colors!!! They had mugs, keychains, little pencils, socks and even boxers. They don't have air conditioners anywhere in that store so it was muggy in parts of it. But, for the most part, they carry a lot of what you'll need to live on/off campus! It was a very clean and well organized store for all of the visitors coming in and out. I even saw plenty of employees on the floor folding and reorganizing clothing and merch some of the customers left disheveled. I had a nice young lady (employee) who was nice enough to show me where they had the mugs. And boy, oh boy!!! Was there a mighty huge selection to choose from. I enjoyed...
Read moreIt really has anything a student can need for school or just day to day living which is really nice if you're in a pinch. The people there are really nice with helping you out, even if it isn't for the campus store itself but for guidance around campus. My only issue with it is the prices are extremely inflated. You know how you can get a bag family bag of chips for like $3 at the grocery store but at a gas station it's like $6? That's basically how it goes getting things at the campus store as well. Certain things are a very reasonable price, but most stuff is way more expensive...
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