Greater Jackson Habitat ReStore — Local services in Jackson

I take back my 5 star review from awhile back...here's why...#1. I was completely astounded that the whole furniture section, lamps, tables, ottomans etc..are not donation, resale, used at ALL! It NOW is ALL Brand New items hardly anyone could afford in today's market...A simple, poorly constructed, cheap materials coffee table with no bells and whistles is $500, REALLY? #2 if you are looking for used items, like kitchen wear, you might be able to find coffee mugs that boast a liqueurs name brand, u know the kind during Christmas when they sell the box edition liquor with cheap mugs thrown in for free, yah they are top shelf price #3 if everything I understand is true blue then I'm under the impression ALL goods r from Donations... meaning, didn't cost a dime, in turn it supposedly helps the community, how can it help when it's the community that Habitat for Humanity Restore is blatantly pushing out the door due to outrageous pricing , not quality anything anymore, ALL power drills have no battery or charger, a free tote bag from a past charity was 5x more than any Dollar store, and mismatched gloves were the price of a small goat...come on, All you have achieved is to become Goodwill's ugly cousin, laughable and completely like a decaying tooth needing to be plucked...

Wow. I've remodelled an entire mobile home with items from the Monroe County habitat store and had great experiences. I purchased a new bathroom shower faucet assembly here which was taped shut and "DO NOT OPEN ALL PARTS ARE ENCLOSED" written across the top. I was told no returns. We got out the previous assembly and found out that a 30 dollar part was missing from the box. When I looked at the same unit in the store it was in the box. I was hoping for a partial refund for the missing part. I spoke with a very rude lady at the counter who informed me that "ALL PARTS ENCLOSED" doesn't mean that parts are not missing and she "doesnt even know what that part is" even though I had the manual with the photo of the part as well as the reciept for the part I purchased separately. I will not be back here. Customer service is of the utmost importance to me when I'm shopping and I will not be subjected to rudeness for no reason. I will shop at the Ann Arbor habitat from now on. This store has a bunch of junk and the one useful item we found...

I absolutely love this store, they always have new stuff in from clothes to furniture to knick knacks. I just bought an eliptical that works perfectly for $49, you cant find deals like this anywhere else. Dont get me wrong I love goodwill but they over price alot of there stuff. They also have a nice book room here with a wide variety to choose from, I got alot of by son's children books from here and they are almost brand new all for 45 cents. Not to mention the staff is very nice and with help you with any of your questions or will help you carry heavy things to your vehicle...