OpenSpace Self Storage — Local services in Jeannette

My fiance and I stored our belongings here for several months.

CONS: During the several months we stored here, we encountered the garage door being broke and not working, as well as endless encounters of the sliding door near the garage being broken and not working. On top of that, all of wood&fabric furniture we stored here is covered in mold&mildew! Most of it unsalvageable. We have been fighting with their insurance company for several weeks, and still have not heard a thing! We also noticed water damage to some of items. It looks like water came in from the outside. It's frustrating when you pay to store you belongings, done extensive research on the facilities, and read all the reviews prior to storing here, making sure it's a climate controlled facility, and we still encouted these issues! PROS: The lady who works in the office was wonderful. She was the only one I ever saw working there, and she was always busy cleaning. She keeps the building phenomenally clean for as big as it is. She was also very helpful with the insurance process, and what we needed to do on our end. The access hours were 6 A.M. - 12 A.M. Sunday...

I had a large indoor unit here and had all of my belongings inside including all of my furniture. My fiancé and I were waiting for our house to be ready and needed a temporary space to put all of my things. I made sure to buy the highest amount protection plan just incase anything would happen to my things. Unfortunately, a mouse destroyed all of my large furniture including my couches, chairs, and outdoor furniture. The front office people were super nice and understanding, however what occurred after has been the biggest hassle. The insurance company will only cover $500 of damages even though I paid for the $5,000 protection plan. After fighting with these people, I have been left with no furniture and a joke of $500 to replace all of my things. This also took 3 months for a decision to be made by the storage unit and the insurance company. If I were you, I would NOT rent here as they have a mouse problem and their “insurance plan” does not cover...

I got a nice deal for the size unit I got and I was able to start loading it the same day, Trina (sorry if I her name wrong) was friendly and helpful answered all my questions even if I thought they were stupid ones, she gave me a tour even made sure to take me to the unit to make sure I knew where it was and that my lock and everything worked very clean spacious well lit facility and I love that my items are stored indoors in climate controlled units and only those with a special code can get in and they have cameras EVERYWHERE so your stuff is sure to be safe I highly recommend checking em out if you’re looking for a good...