6-13-25 Jake to the rescue! New pump installed in a virtual blink! I think he’s adopted into the family here! ⭐️⭐️⭐️⭐️⭐️🌴😎🌴😎🌴
7/22/24- Jake is all aces as usual. Liner Repair done quickly. Always a smile. ⭐️⭐️⭐️⭐️⭐️ 🟢🏝️🟢9-25-24- Another perfect close.You can count on Jake! Thanks Jake!🏝️⭐️⭐️⭐️⭐️⭐️
11/5/23 Just have to pause life for a moment to brag on Jake! You’d think we were his ONLY client with the attention and quality service we get from Jake! 🌟🌟🌟🌟🌟Go Aloha Pools! I have a theory…. If you surround yourself with other quality workers, your work will continuously rise to each and every occasion. Jake proves this! . Jake works with quality folks at Aloha Pools…people who truly care, like Josh, Kennedy, and so many others that we have dealt with there! I can’t imagine ever using another service or store! Thanks again Jake for your 5 ⭐️⭐️⭐️⭐️⭐️service! The pool closing was quick and simply put..PERFECT! The Letson’s.
UPDATE:6/15/23 What can I say? If every business treated their clients the way Aloha Pool does what a wonderful world it would be! Jake popped in and out today with a great big smile and a professional attitude unsurpassed. Problem fixed, quickly and perfectly. Go Aloha!🌴Keep on hiring the best! That’s why you’re better than the rest!⭐️⭐️⭐️⭐️⭐️
Wow!💥 I love love love love love Kennedy and Joshua! They are ⭐️⭐️⭐️⭐️⭐️ every day ..all day! Knowledgeable, helpful, friendly, company minded, pro's ALLLLL the way! They are definitely keepers!!! 😎🌴😎🌴😎 Kevin and Peni Letson, Paragould, Ar.
Hello Pool Enthusiast! I came back to my post to add a very much deserved accolade to JAKE! He is amazing! Attention to detail, with a super willingness to leave the customer with a positive attitude toward their involvement with Aloha pools. I don’t know where the company is finding the quality staff, but keep up the good work.! Jake is the best!!!!🏝️🏝️🏝️🏝️🏝️🏝️ 5-17-24- SIMPLY THE BEST🏝️❣️ If you are reading reviews and want to know what pool company to choose….🧐….LOOK NO FURTHER! In today’s lack of knowledge able and even “ willing” service, these service techs and store employees absolutely set the bar. I can’t even fathom using ANY OTHER SERVICE. From day one I have felt so respected and taken care of, 😎. From front desk to in the trench repair it’s nothing but 5⭐️⭐️⭐️⭐️⭐️❣️Just rest your concern and give them a call. Special shout out to Jake 🏝️🏝️🏝️🏝️🏝️🏝️🏝️He’s amazing. Peni and Kevin Letson,...
Read moreHello, my name is Dena Welch of Jonesboro AR. I have been using Aloha Pools since we purchased our home in March of 2021, we have had our pool opened twice and closed once, with a scheduled closing again in October 2022.
Last week, we were in the store in Jonesboro having our pool water tested and purchasing the chemicals required to treat our pool, always a pleasant experience with knowledgeable and friendly staff. While there, we spoke with an inside salesperson, Josh, about the possible purchase of a hot tub. He showed us several models and explained the features and benefits of each. We found a hot tub that was in our budget range and asked for a written quote. We received the written estimate that evening and the following day we signed the contract and purchased the hot tub unit.
Today, September 17th, we received the delivery of our new hot tub. Josh was with the service team, Jake & Daniel, to help with the installation. These young men were an absolute pleasure to have on our property. They were careful, respectful toward my husband and myself, and each other as they were attentive to our needs & concerned with our complete satisfaction. Josh went over the technical details thoroughly being certain we clearly understood what we needed to do and certainly made us feel confident in our initialization of this hot tub.
It was clear that Josh was senior amongst the three, and I quickly noticed that Josh, who has a service background, was respectful of the other two service techs, allowing them to do their job without interference while maintaining excellent communications. Having been a business owner myself, I have to say that I am truly happy with the quality of these three Aloha employees and would like to extend a well-deserved thank you to Aloha’s leadership in vetting such a great group of employees to perform service on site and those in the store – Well Done Aloha! We remain your loyal customers specifically because of the quality of your employees.
Oct 2024 - Still using Aloha and absolutely love the service we receive. Jake and team are amazing. Always on time and always pleasant. I can't say enough how finding this company and this team has made taking care of my pool myself easy. They are the best and I appreciate them all..
Respectfully, Dena Welch,...
Read moreMy whole experience outside of the sales person was a total disaster. This was from a couple years ago, but the crew decided it was ok to drink alcohol before finishing the installation on my property. They had the wrong skimmer which caused my pool to leak from the start. I also ordered a package with a heater to begin with which never showed up or got installed. It was a hassle to get my money back for that. I also talked directly with the owner regarding the alcohol and he acted like it was not a big deal and that I was the problem for complaining about it. I was never offered anything or any sort of discount considering all the issues I had. To this day I still have problems with my pool and some of the pipes are not lines up and are painful to disconnect when needed. I have went through 2 chlorinators already and they are suppose to last 5-6 years. I needed to replace an o-ring and it turns out they use specific parts only available through them which make it a pain to repair it yourself. I would not recommend them to my worst enemy! Good luck if you choose them. If I had to do it over again I would go with someone else or not get a...
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