Vaughn Outlet — Local services in Kankakee

As of right now the furniture that i put on layaway and paid in full is no longer in stock. I have not heard any new updates on my furniture nor have i been offered any other information other that “waiting on a restock date” They have no clue when my couch will be back in and they are not offering my money back to shop somewhere else. I would not recommend you putting anything on layaway from them. And i paid 30% of the total from the initial payment. Here is is a month later. I’ve called 7 times today alone someone answered the phone and hung up in my face and never answers the phone afterwards. I’ll be contacting the BBB about this matter and the refund of my money. This...

Do not buy feom this place if you want quality furniture. My mother got a power recliner quite expensive at that she got it home and immediately she complained that it wasn't the one she ordered but Jeff insisted it was had it one month and called Jeff still under warranty but would not do nothing for her bc he said she broke it bc she sits in it to long tvfinally he said he would give her 250 credit on another chair in his store but that's it so my mom now has no chair and no money to get another one but we will never go there again and Jeff's attitude alone was uncalled for just a thought for yall to think bout before you...

I went in the store and couldn't find a sectional on the floor that met my needs. I told the salesmen what I was looking for and they showed me a couch that also came in a sectional that sounded like it was a perfect match for me and not at too bad of a price like other places. Upon ordering they told me it would take 4-6 weeks for my sectional to come in. Only two weeks later and I get a call that it came in already. Just had it delivered and I am so happy with it. It also came with two throw pillows that I didn't know of. This was my first big purchase for my first home and I will definitely come back here...